On the morning of July 4th, about 9am, a call was made to them to find out their arrival time with the bouncy tent. The male representative told us the driver was on the way, and could be expected to arrive soon. Well, we are still waiting, a day later. THEY NEVER SHOWED UP. Our subsequent phone calls yesterday morning were unanswered, we couldn't even leave a message, their voicemail was full. So, in the end, we have no idea what happened, dozens of kids went without the funhouse, and we were COMPLETELY BLOWN OFF AND LET DOWN, without even the courtesy of a single phone call to explain there was a problem. THAT we could accept...but to be told it's on the way, and then nothing shows up, and no explanation given, this is about as unprofessional and discourteous as possible. We were let down, the kids were let down, and we will NEVER do business with this company again.
On the morning of July 4th, about 9am, a call was made to them to find out their arrival time with the bouncy tent. The male representative told us the driver was on the way, and could be expected to arrive soon. Well, we are still waiting, a day later. THEY NEVER SHOWED UP. Our subsequent phone calls yesterday morning were unanswered, we couldn't even leave a message, their voicemail was full. So, in the end, we have no idea what happened, dozens of kids went without the funhouse, and we were COMPLETELY BLOWN OFF AND LET DOWN, without even the courtesy of a single phone call to explain there was a problem. THAT we could accept...but to be told it's on the way, and then nothing shows up, and no explanation given, this is about as unprofessional and discourteous as possible. We were let down, the kids were let down, and we will NEVER do business with this company again.