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Ashley's Hallmark

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Reviews Ashley's Hallmark

Ashley's Hallmark Reviews (12)

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

I spoke to [redacted]. Unfortunately she expressed that she can't start the program at this moment. I apologized for the misunderstanding, and invited her to meet with me in person, should she ever consider having her daughter come back. We will be refunding the total amount paid of  $250...

despite it is past the time frame stated in the agreement that she had signed.I asked Mrs. Richardson to give me a call directly in the future for any further questions or concerns.Lidia S[redacted] - Executive Director

Executive Assistant personally called to let [redacted] know that the refund was approved and processed, and to apologize for any delays or difficulty. Date was given to [redacted] for when she can expect the refund to reflect in her account. [redacted] was happy with the resolution and said that her...

daughter Madalyn had fun during her day as a model.

Executive Assistant personally reached out to [redacted] to apologize for any miscommunication or confusion. While we do work to make it clear that the introductory workshop is free, and the Model Actor Makeover that happens later in the day is the first class, including both verbally and in...

writing, we understand if this gets lost in the excitement of the day on occasion. We did respond to [redacted] with a copy of the headshot in a reply to the email that she sent, but the email bounced back. Executive Assistant has spoken with [redacted] and the refund has been processed. The email has been resent, as we never want anyone to leave Barbizon unhappy. All issues in the complaint have been addressed

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Credit card has been already refunded on 1/**.We apologize for the inconvenience.Please let us know if we can further assist you.Thanks,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Thank you for your concern [redacted]. We apologize for the delay, our Office Manager has spoken to [redacted] and her mom and sent the Headshots to [redacted] via email. She is happy with her headshots.

Hello,   I spoke with mom and resolved the issue, she said it was purely a payment issue and she just cannot afford it at this time and her daughter enjoyed mamo, I offered her a lower payment plan and she said she still could not, I let her know that we will refund her today and she...

said she would call the Revdex.com to have them take down the complaint.   Maegan H[redacted] Director of Education    [redacted]
[redacted]
 
[redacted] [redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]

Director of Education called and spoke with family. Apologized for the delay, but explained that a charge back was filed by the family through their bank, and we do not have the ability to refund unless the chargeback is lifted. The family will be refunded immediately upon the lifting of the...

chargeback

Hello,This matter has been taken care of and we are refunding the 250.00 deposit that was put down.

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