Asian Wok

September 28th 2015Dear Representative,We at the Asian Wok Restaurant take great pride in our relationship with the general public and our customersWe acknowledge your registered complaint, ID# ***, dated 9/16/2015, We do sincerely apologize should anyone that attempts to make contact with
our operation but cannot reach us feel slighted and/or ignored.After discussing this matter with all of our employees - none recognize this specific incident but do acknowledge that during high volume calls some customers may feel ignoredWe are working to improve in this area of our business.Along those lines, we likewise suggest that if any person that receives our mailing wishes to be removed from our mailing list simply write us a letter stating their request and give us a mailing cycle to ensure those wishes are fulfilled.In reference to this particular customer/client please convey our apologies and acknowledge that we will review our mailing list, emails, etcto ensure their name is removedWe ask that in the future please contact us via email or US Postal Services to ensure a better tracking of any complaints or suggestions.Thank you for your review and assistance in this matter.Sincerely,Asian Wok Restaurant

September 28th Dear Representative,
We at the Asian Wok Restaurant take great pride in our relationship with the general public and our customersWe acknowledge your registered complaint, ID# ***, dated 9/16/2015, We do sincerely apologize should anyone that attempts to
make contact with our operation but cannot reach us feel slighted and/or ignored.After discussing this matter with all of our employees - none recognize this specific incident but do acknowledge that during high volume calls some customers may feel ignoredWe are working to improve in this area of our business.Along those lines, we likewise suggest that if any person that receives our mailing wishes to be removed from our mailing list simply write us a letter stating their request and give us a mailing cycle to ensure those wishes are fulfilled.In reference to this particular customer/client please convey our apologies and acknowledge that we will review our mailing list, emails, etcto ensure their name is removedWe ask that in the future please contact us via email or US Postal Services to ensure a better tracking of any complaints or suggestions.Thank you for your review and assistance in this matter.Sincerely,Asian Wok Restaurant