My name is [redacted] I am POA for [redacted] ***We were told by Kindra C [redacted] (sales person for the bracing dept) that this device was needed to prevent blood clots after surgeryAfter surgery, the doctor told us [redacted] was on blood thinners and the device was not necessaryI attempted to return the device in original, unopened package to MsC***She told me I had to contact the manufacturerI did and they told me the item needed to be returned to the distributorI called MS C [redacted] (ph ####-###-####) and she said she would have to find out how to return the itemI have had no further replies from Ms.C***
My name is [redacted] I am POA for [redacted] ***We were told by Kindra C [redacted] (sales person for the bracing dept) that this device was needed to prevent blood clots after surgeryAfter surgery, the doctor told us [redacted] was on blood thinners and the device was not necessaryI attempted to return the device in original, unopened package to MsC***She told me I had to contact the manufacturerI did and they told me the item needed to be returned to the distributorI called MS C [redacted] (ph ####-###-####) and she said she would have to find out how to return the itemI have had no further replies from Ms.C***