RE: *** ***Per your request, I am replying to the letter dated March 7th, regarding a complaint from *** ***.I am the Office Manager at Aspen Dental and I was the one that took care of ***On January 29th, *** was approved for finances for her work that was done the same day at
the office*** was fully aware of the financing and seemed to have understood that the $1,was going to begin the day she signed the application.Unfortunately, *** came back on February 1st, to get a copy of her x rays and said she was getting a second opinionShe did not tell me to credit her Dental First back to the account, nor did she tell me that she wanted it closed.Per her request the Dental First credit has been refunded back to her account
RE: *** ***Per your request, I am replying to the letter dated March 7th, regarding a complaint from *** ***.I am the Office Manager at Aspen Dental and I was the one that took care of ***On January 29th, *** was approved for finances for her work that was done the same day at
the office*** was fully aware of the financing and seemed to have understood that the $1,was going to begin the day she signed the application.Unfortunately, *** came back on February 1st, to get a copy of her x rays and said she was getting a second opinionShe did not tell me to credit her Dental First back to the account, nor did she tell me that she wanted it closed.Per her request the Dental First credit has been refunded back to her account
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
We have reached out to the Patient and resolved the complaint