Aspen Fence Company

I have never experienced such rudeness from a service or a business like I had today Aspen Fence owner Jeff who called me today just hung up on me yelling "Why don't you call someone else!" while I tried to schedule an appointment for an estimate That is absolutely no way to treat a customer the way he did regardless customer's accentI have never written a single complaint to Revdex.com, but today I felt that I'm obligated to do so, it got right to my heart

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** Once Mr*** received the complaint, he inspected the situation, contacted me, and worked with me to reach a mutually agreeable resolution to the problemA crew from his company arrived the same day we conversed and repaired the fence, restoring it to its original integrity, which was the result I had sought all alongI am pleased with the outcome and satisfied with the resolution

I have never experienced such rudeness from a service or a business like I had today.
Aspen Fence owner Jeff who called me today just hung up on me yelling "Why don't you call someone else!" while I tried to schedule an appointment for an estimate.
That is absolutely no way to treat a customer the way he did regardless customer's accent. I have never written a single complaint to Revdex.com, but today I felt that I'm obligated to do so, it got right to my heart.

We have resolved the complaint that was issued by Mr. [redacted] ( case #[redacted] – [redacted]) It turns out his gate was locked and when my crew made attempts to look at the fence post in question we could not get into back yard.  I spoke with Mr. [redacted] and told him that I had stopped by...

last week and his son let me in the yard to inspect the post.  It turns out that the post was damaged due to wind and had nothing to do with our materials or workmanship as stated by Mr. [redacted].  We have since replaced the damaged post and Mr. [redacted] is happy now.  Please reach out to him for and update so we can clear up this negative review.  Thanks, [redacted]   [redacted] President Aspen Fence Company [redacted] Lake Bluff, IL 60044 PH ([redacted] FX ([redacted]