I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]
The customer wanted to research a couple of locations that he wanted to install a fireplace in his basement We went over locations that the fireplace could be installed while I was at the house We reviewed a set of original blue prints from the builder of the house and settled on a location near the corner of an outside screened area The chimney could be run through two closets and then the attic of the house The customer was told he needed to pick out a fireplace model before a quote can be generated I will gladly provide a quote, but the customer needs to return to the store to pick out what fireplace he wants to use
A check for $was mailed 10/19/
I reviewed the response made by the business in reference to complaint ID [redacted] , and find the resolution is satisfactory to me Regards, [redacted]
The customer wanted to research a couple of locations that he wanted to install a fireplace in his basement We went over locations that the fireplace could be installed while I was at the house We reviewed a set of original blue prints from the builder of the house and settled on a location near the corner of an outside screened area The chimney could be run through two closets and then the attic of the house The customer was told he needed to pick out a fireplace model before a quote can be generated I will gladly provide a quote, but the customer needs to return to the store to pick out what fireplace he wants to use