Initial Business Response / [redacted] (1000, 5, 2015/09/15) */ Contact Name and Title: William B [redacted] -A.SMng Contact Phone: [redacted] Contact Email: [redacted] @aspenford.ca Vehicle was fixed - parts were not available due to a recall and no parts availableTalked with customer and he is happy with the repairHave to talked to our parts/service department about this and how communication is important to make sure customers understand why parts are taking a long time
Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: William B[redacted] -A.S. Mng
Contact Phone: [redacted]
Contact Email: [redacted]@aspenford.ca
Vehicle was fixed - parts were not available due to a recall and no parts available. Talked with customer and he is happy...
with the repair. Have to talked to our parts/service department about this and how communication is important to make sure customers understand why parts are taking a long time.
Initial Business Response / [redacted] (1000, 5, 2015/09/15) */ Contact Name and Title: William B [redacted] -A.SMng Contact Phone: [redacted] Contact Email: [redacted] @aspenford.ca Vehicle was fixed - parts were not available due to a recall and no parts availableTalked with customer and he is happy with the repairHave to talked to our parts/service department about this and how communication is important to make sure customers understand why parts are taking a long time
Initial Business Response /* (1000, 5, 2015/09/15) */
Contact Name and Title: William B[redacted] -A.S. Mng
Contact Phone: [redacted]
Contact Email: [redacted]@aspenford.ca
Vehicle was fixed - parts were not available due to a recall and no parts available. Talked with customer and he is happy...
with the repair. Have to talked to our parts/service department about this and how communication is important to make sure customers understand why parts are taking a long time.