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Aspen Media & Market Research

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Aspen Media & Market Research Reviews (27)

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Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects.  We do not conduct sales calls to consumer households and thus, are not required to abide by the FCC 'do not...

call', although we are in full compliance with TCPA legislative rules.
 
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request.  Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency.  We have searched our databases for numbers matching those provided via your complaint and removed them from calling.  To ensure any further phone numbers are removed from our current calling databases, we request the submission is made via [email protected] with the phone number provided.  They will be removed immediately. 
 
We would like to sincerely apologize for any inconvenience.  Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.

Initial Business Response /* (1000, 5, 2015/11/04) */
Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects. We do not conduct sales calls to consumer households and thus, are not required to abide...

by the FCC 'do not call', although we are in full compliance with TCPA legislative rules.
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request. Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency. We have searched our databases for numbers matching those provided via your complaint and removed them from calling. To ensure any further phone numbers are removed from our current calling databases, we request the submission is made via [redacted]@aspeninformation.com with the phone number provided. They will be removed immediately.
We would like to sincerely apologize for any inconvenience. Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.

Initial Business Response /* (1000, 8, 2015/11/16) */
Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects. We do not conduct sales calls to consumer households and thus, are not required to abide...

by the FCC 'do not call', although we are in full compliance with TCPA legislative rules.
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request. Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency. We have searched our databases for numbers matching those provided via your complaint and removed them from calling. To ensure any further phone numbers are removed from our current calling databases, we request the submission is made via [redacted]@aspeninformation.com with the phone number provided. They will be removed immediately.
We would like to sincerely apologize for any inconvenience. Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.

Initial Business Response /* (1000, 9, 2015/10/13) */
Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects. We do not conduct sales calls to consumer households and thus, are not required to abide...

by the FCC 'do not call' and TCPA legislative rules.
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request. Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency. We have searched our databases for numbers matching those provided via your complaint and removed them from calling. To ensure any further phone numbers are removed from our calling database, we request the submission is made via [redacted]@aspeninformation.com with the phone number provided. They will be removed immediately.
We would like to sincerely apologize for any inconvenience. Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Sincerely,
[redacted]

Initial Business Response /* (1000, 8, 2015/08/21) */
Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects. We do not conduct sales calls to consumer households and thus, are not required to abide...

by the FCC 'do not call' legislative rules.
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request. Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency. We have searched our databases for numbers matching those provided via your complaint and removed them from calling. To ensure any further phone numbers are removed from our calling database, we request the submission is made via [redacted]@aspeninformation.com with the phone number provided. They will be removed immediately.
We would like to sincerely apologize for any inconvenience to The [redacted] due to calls originating from our organization. Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.
Our sincere apologies.
Initial Consumer Rebuttal /* (2000, 10, 2015/08/25) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Revdex.com's action on our behalf and the resulting response from Aspen Media has removed our Association from their phone number database, as requested. Thank you.

Initial Business Response /* (1000, 9, 2015/10/13) */
Aspen Media & Market Research is an outbound call center that specializes in consumer & B2B market research studies and B2B marketing development projects. We do not conduct sales calls to consumer households and thus, are not required to abide...

by the FCC 'do not call' and TCPA legislative rules.
As an upstanding, active member of the market research community, we make every effort to minimize aggravating respondents by removing phone numbers from our database immediately upon request. Whether the request is made during one of our outbound telephone calls or a respondent calls/emails Aspen to request to be removed, we treat every request with professionalism and urgency. We have searched our databases for numbers matching those provided via your complaint and removed them from calling. To ensure any further phone numbers are removed from our calling database, we request the submission is made via [email protected] with the phone number provided. They will be removed immediately.
We would like to sincerely apologize for any inconvenience. Our intention is never to aggravate anyone but to simply conduct the market research study we were hired by our client to complete.
Initial Consumer Rebuttal /* (2000, 11, 2015/10/16) */
(The consumer indicated he/she ACCEPTED the response from the business.)

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