Aspen Media

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait until for the business to perform this action and, if it does, will consider this complaint resolvedMy only other suggestion is that the company improve its online presenceI would have liked to have resolved the matter directly with the company; however, I could not find a working phone number for it onlineThat being said, thank you for your effort in resolving this matter Regards, [redacted]

Hello,We received Ms [redacted] payment on 01/22/for a year subscription to [redacted] magazineHer order was downloaded that same weekSince the magazine is only published times a year it does take a little longer than a magazine that is published monthlyThese can take to weeks to startWe have tried contacting Ms [redacted] but we've been told she is not available or not homeWe have cancelled the order and issued a refund by check for the amount she paidWe apologize for any inconvenienceThank YouAspen Media