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Aspen Mobile Home Services Inc

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Reviews Aspen Mobile Home Services Inc

Aspen Mobile Home Services Inc Reviews (3)

Review: We had our trailer moved from Hardin to Billings. Part of the verbal deal was to have the skirting done when it arrived to Billings. An additional check was issued to the business owner to purchase the skirting kit. The owner [redacted], had lost the original check, and we issued a second and stopped payment on the original. After two weeks of having the trailer moved, and many calls to find out when the skirting would be done, I spoke to [redacted] the owner, and was told it would be on The following Monday. The Wednesday after the promised day, I called and left a voice mail, requesting that I be contacted as to when, this was going to take place. I still have never gotten a phone call back. I have been calling numerous times, to never get an answer. It has now been over one month, and I still have not gotten a phone call as to when this service will be preformed, nor the materials in the amount of $750.00.Desired Settlement: I would like the job finished as promised. If refusal of wanting to complete the work, I would like my skirting kit that was paid for. If that is still not an acceptable outcome, I would like my money back and soon. I must have this trailer skirted and can't afford to have $750.00 sitting out there with someone who is choosing to not honor the deal that was made.

Consumer

Response:

So, I had to call from a completely different phone number and I got them to answer the phone.

Review: Bought a mobile home is a elderly site. Needed to move mobile home because of age limit. Contacted Aspen mobile home to move mobile home. was quoted 2295.00 Paid Apsen mobile home in advance. 1295.. Was going to give them the remaining 1000.00. I contacted my site owner. They sold they're lots to a new owner. I met with new owners, and they stated that I could leave my mobile home where its at. I contacted [redacted]. that I was able to leave my mobile home. he stated that I'd get my money back. Weeks went by, I was finally given [redacted]'s number. [redacted] stated that he'd meet me at [redacted]- at 11:30. He was a no show. I called and called, and finally got thru with [redacted]. He stated "your going to get your money back, don't call me again..

So now, i'm here....Patiently waiting for his call to give me my money back. Nothing was done to my mobile home....[redacted] did come to see where my mobile home was located. But that was it. He was also there to pick up the 1295.00. (my partial Payment).Desired Settlement: I just want my money back. If they're having a hard time, i'm willing to work with them, to get my money back.

that's alot of money for them to do nothing, and walk away with.

Please help me get my money bacl.

Review: I hired Apsen Mobile Home Services to transport my mobile home from Belgrade,MT to Garryowen, MT. The home was delivered on August 7, 2013. Upon it's arrival I notice that the some of the siding was missing. I asked [redacted] who was the person in charge how it happened, he indicated that it blew off due to the high winds around Livingston, MT. I asked him if he planned on replacing it, but instead he told me where I could find siding and if I couldn't find anyone to do the work to let him know and he would do the work him self. I did not go into the mobile home on that day, because I didn't want to get in the way of the men working. However, I went back a few weeks later to check on things, and noticed that there was damage to the kitchen/dinning area ceiling. I imediatly called Aspen Mobile Home Services and spoke with [redacted] the office manager, all he said was that he would relay the message to the boss, and if I could send pictures of the damage, which I did, then he asked why I am just now going into the mobile home. In my opinion they should have been aware of the damage because they had their men working on setting and leveling it. Anyway, I waited for a response from them but never heard from them so I call several times and left messages but they would never return my calls.I called again today, October 3, 2013 and spoke with [redacted] who basically had the same response, that he will relay the message to the boss.I paid Aspen Mobile Home Services $3904.00 to deliver my home, I am a widow with two children and don't have that kind of money to pay for someone else's mistakes. I trusted this moving service and thought they would do a good job, but they failed. I also notice some minor damages to the house, due to it not being leveled properly.Desired Settlement: I would like them to pay for the damages to the house because the damages occured during transport.

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Description: Manufactured Homes - Transporting

Address: PO Box 50701, Billings, Montana, United States, 59105-0701

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