Aspen Properties

September 9, To Whom it May Concern, This is a response to [redacted] ***'s complaint against Aspen Properties with the Revdex.comMy name is Keith F [redacted] and I am the owner of Aspen Properties I personally have never met [redacted] in my lifeShe originally rented a bedroom apartment from another Bozeman, MT Property Management CompanyAspen Properties inherited her on or about February She moved out of her apartment on or about November, The apartment was left deplorable, filthy and un-rentableMs [redacted] left our office with a tremendous amount of trash, somewhere in the neighborhood of or truckloadsIt took a professional cleaning service hired independently from our office hours to cleanThe carpets could not come clean and needed to be replacedAlso, because of the foul odor of marijuana and cigarettes the carpeting was replaced and the walls were repaintedContrary to what Ms [redacted] claims, she left our office with thousands of dollars of damage and a tremendous amount of trash My recollection of Ms [redacted] was that she was working with a mental health advocate and that the Human Resource Development Council was helping her to pay her rentI was never aware of any disability that she claims she hadFurthermore, I never received a page letter of "why it's wrong to kick out a visually impaired disabled person" Having never spoken to Ms***, I would have never said to her "I don't care." Additionally, those words are not in my vocabulary Clearly Ms [redacted] is wrong on what happened to her furnitureAfter her initial check out she was given additional days to return to her apartment and retrieve anything that she wantedObviously, she chose not to do this and it was obvious to the maintenance crew and the cleaning crew that anything left remaining in the apartment was trashHer furniture, what was left, was put into storage for her safe keeping and has since been discarded pursuant to State LawNobody was allowed into her apartment to retrieve anything, periodThat is a strict policy of our office Ms [redacted] claims that her concerns were never addressedThis is simply not trueHaving asked the maintenance personnel who worked with me and my office staff during her tenancy, any and all concerns of hers were taken care of immediately and with professional careI took the liberty to check her file on our computerOn her tenant screen there is no indication of her ever calling or mailing the office to address any concernI am convinced that what she is saying is purely contrived

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***