Aspen Resort Accommodations Reviews (2)
Aspen Resort Accommodations Rating
Address: 600 E Hopkins Ave Ste 203, Aspen, Colorado, United States, 81611-2933
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My family rented a cabin in Breckinridge (*** *** *** ***) We looked at many cabins online and selected this cabin because it advertised the use of a *** while at the cabin We chose this cabin because of the savings of renting a SUV at the Denver Airport ($784) Patti confirmed with the rental agent (Alexandra E***) that use of the vehicle came with the cabin Never once was it mentioned that the vehicle was in poor condition, undrivable and unsafe to drive
We took the *** *** to the cabin and wanted to take the vehicle to the grocery store It was completely blocked in because of the drive way being plowed in front of it We dug it out and tried to start it and it was dead Besides that, the vehicle was absolutely disgusting; garbage throughout the car, the driver seat was tore open on 1/of the seat, the windshield was cracked all the way across in at least places, both side mirrors where smashed and one held on with duct tape You can’t even be
I was not surprised to see a case opened against this management company. Our experience with Alexandra and her father was similarly disappointing. Total lack of communication with both the original booking and with issues that arose during our stay. A couple of issues were both unsightly and dangerous. The staircase leading to the main entrance was rotted with exposed rusty nails. This complaint elicited a giggle from Alexandra but no other action when she finally called us back! Garbage service was never reinstated though we were there for a month. (Garbage in the mountains = bears.) Over all we found this company slovenly and difficult to work with.