Aspen Ridge Builders

First of all I never changed my name so that information is inaccurate and I have no criminalGet your facts straightThe car was brought to us to be painted and ended up requiring EXTENSIVE body work on EVERY panel which was not part of the original quoteMr [redacted] was quite aware of the additional work required and continued to comment "no rush I understand you are doing more work than originally planned"I have witness who can attest to these commentsThe car has had over $3,worth of materials and labor put into it and I have all documentation to prove soMr [redacted] chose to remove his car before services could be completed, despite receiving all the additional body work that was not contained in the original quote for the same price as every body shop charges for a simple same color paint serviceI employed him to contact several other shops to get prices so that he could see he was receiving all of the services that we were providing him for 60% less than any other reputable shop would charge himWhen you bring a car to a shop to get "painted" and thousands of dollars of body work/repairs are discovered that were not originally disclosed you can hardly complain when the work is being performed for next to nothingWe had less than weeks worth of work left before completion and Mr [redacted] chose to remove the car WHILE it was in the process of being worked onEvery time we went to work on his car a new issue was discoveredThis is just a case of an ungrateful customer wanting something for nothingI've been in business for 8-1/years and never had an issue with a customer until nowpeople have worked on his car and all can attest to the complete mess it was when we received it as well as to how much work has been put into itFor Mr [redacted] to make a statement stating "the car hadn't been touched" shows his reputation for dishonesty

First of all I never changed my name so that information is inaccurate and I have no criminal. Get your facts straight. The car was brought to us to be painted and ended up requiring EXTENSIVE body work on EVERY panel which was not part of the original quote. Mr [redacted] was quite aware of the...

additional work required and continued to comment "no rush I understand you are doing more work than originally planned". I have 2 witness who can attest to these comments. The car has had over $3,000 worth of materials and labor put into it and I have all documentation to prove so. Mr [redacted] chose to remove his car before services could be completed, despite receiving all the additional body work that was not contained in the original quote for the same price as every body shop charges for a simple same color paint service. I employed him to contact several other shops to get prices so that he could see he was receiving all of the services that we were providing him for 60% less than any other reputable shop would charge him. When you bring a car to a shop to get "painted" and thousands of dollars of body work/repairs are discovered that were not originally disclosed you can hardly complain when the work is being performed for next to nothing. We had less than 3 weeks worth of work left before completion and Mr [redacted] chose to remove the car WHILE it was in the process of being worked on. Every time we went to work on his car a new issue was discovered. This is just a case of an ungrateful customer wanting something for nothing. I've been in business for 8-1/2 years and never had an issue with a customer until now. 5 people have worked on his car and all can attest to the complete mess it was when we received it as well as to how much work has been put into it. For Mr [redacted] to make a false statement stating "the car hadn't been touched" shows his reputation for dishonesty.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]