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Asphalt Maintenance by Dalco

2530 Dawn Heights Dr, Lakeland, Florida, United States, 33801-9361

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Asphalt Maintenance by Dalco Reviews (%countItem)

I have been ripped off by this company.
In February,2019 I hired Dalco to Spread asphalt mullings for my 2 car parking area, Dallas H. charged me 1000.00 to do it, I had to call for 2 weeks to get him to do the job, he continuously lied to me and dragged me on,finally he showed up with a load of rocks and dumped them on the area and rolled it. When I saw this my wife and I were furious. After several complaints and another 4 weeks he showed up and said for 400.00 he just asphalt it,(stupid me). I went with it and they showed up spread it and rolled it in less than an hour and it was so sloppy it was embarrassing. After it rained there were huge water holes everywhere. After numerous calls and complaints, I have contacted *** (*** to help me get my money back. Nothing but lies and sloppy work.They came out on 5/15/2019 and said they would just fill 1 waterhole and I told him if you are not going to fix all of it don't bother, they stormed off.

Desired Outcome

Refund $1400.00 to pay someone else to fix this.I paid a total of $1600.00 .200.00 he charged for extra rolling which I will not seek.

Asphalt Maintenance by Dalco Response • May 21, 2019

AS TO THE COMPLAINT OUR RESPONSE IS AS FOLLOWS:

AS TO BEING "RIPPED OFF" WHEN OUR SON DALLAS H WENT OUT TO MR *** HOME HE GAVE HIM QUOTES ON HOW MUCH IT WOULD COST TO PAVE HIS DRIVEWAY AND MR *** SAID HE COULD NOT AFFORD TO PAVE THE WHOLE THING (his wife is disabled it needed to be paved) AFTER JR LEFT HE CALLED HIS DAD DALLAS SR AND ASKED IF WE COULD PUT SOME ASPHALT MILLINGS IN TO ATLEAST GIVE HIM SOMETHING BETTER THEN HE HAD. MR *** AGREEDED. AND YES HE CALLED CONSTANTLT ASKING WHEN WE WOULD BE THERE , WE EXPLAINED TO MR *** ASPHALT MILLINGS AT THAT TIME WERE HARD TO COME BY (earth materials are available when they are, it's not like going to *** you have to wait and see what's available) AFTER CONTINUAS PHONE CALLS WE FOUND PRODUCT AND INSTALLED. THE DAY OF INSTALLKING MILLINGS MY HUSBAND GOT A CALL HIS SISTER DIED HE FINISHED UP THE BEST HE COULD AND LEFT. MR *** PAID INFULL LEAVING US TO BELIEVE HE WAS HAPPY IN TURN HE WAS NOT. DALLAS H WENT BACK AND PUT A CAP OF HOT ASPHALT ON TOP MILLING FOR $400.00. MR *** PAID $1400.00 FOR A $3000.00
DRIVEWAY ALL DAY LONG!!!! WHEN HE HAD AN AREA OF PONDING WATER WE TOLD HIM WE WOULD FIX ON OUR TIME WE HAVE DAYS WE DO NOTHING BUT REPAIRS IF ANY WHEN WE DID SHOW UP WITH A FULL PAVING CREW AND HOT ASPHALT PAID FOR BY US HE SAID "DO ALL OF WHAT I WANT OR JUST LEAVE" WE WILL NOT WORK UNDER THESE THREATNING CONDITIONS HE WAS THREATNING US WITH *** AS SOON AS WE STARTED. I HAV A APPOINTMENT WITH A ATTORNET *** WED 5/22/19 WERE I WILL BE SENDING A LETTER TO MR H LEGALLY SEPORATING OURSELVES FROM THIS ABUSIVE PERSON. MR *** MAKES IT VERY DIFFICULT TO HELP SOMEONE ELESE
THANK YOU
NANCY H OWNER

Customer Response • May 22, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
I have a whole neighborhood of witnesses to this whole ordeal, and how terrible this job is. the asphalt millings they delivered was a pile of big rocks, after several calls and complaints they got me for another $400.00 for the asphalt that after the 1st rain it had 8 potholes filled with water, they showed up with a nasty attitude and a small pile of asphalt to repair just 1 of 8 holes, I said if that is all they're going to do , don't bother, they got in their truck and drove off through my yard like a mn instead of using the driveway. I have hired another company to fix this,Dallas and Nancy H did nothing but lie to me and gave me piss poor service from the beginning.

Asphalt Maintenance by Dalco Response • May 23, 2019

as too refund: we will not be giving any refund as the customer was given a $3000.00 driveway for $1400.00 as for fixing the small low line area we went to customers home with a crew and hot asphalt to fiw what we felt was our responsibility the customer turned us away saying if we did not fix what he felt was wrong then e should just leave customer provided a abusive working conditions as to why would we cap with hoot asphalt: when you lay hot asphalt you need what is referred to as road base the millings were more than acceptable road base and we capped the millings for cost we did not make 1 dime off the asphalt the $400.00 was material and labor Mr h*** is a very abusive man to deal with when we showed up with the asphalt to fix what we felt responsible for he should have let us and if there was material left over and we could have addressed anything else we have bent over backwords trying to help this man

Customer Response • May 24, 2019

(The consumer indicated he/she DID NOT accept the response from the business.)
They only had a small pile of asphalt and said they were only going to repair the hole in the back, here again proves they are nothing but liars. they are the only people that know me that say I am an abusive person, they know their job was piss poor and thought I would just go away. Nancy is the abusive person here, the last time I spoke with her she acted like a lunatic. they keep threatening me about their lawyer, please have your lawyer contact me and I will have my lawyer contact them...Then we will see what happens. The more they keep lying the more aggressive I am going to be about getting my money back. I have witnesses that are ready to testify, they have themselves...who knows, I may be the only customer they screwed like this, and I am telling you they screwed me good on this. I am ready to go to court if need be.Another lie I can prove is she admitted that the load of rocks was a base for the asphalt? I only ordered and paid for asphalt millings, Hot asphalt on top was never in the deal until they saw they were wrong and offered to cover it up with hot asphalt. Have their lawyer contact me.

I could not be more pleased with the more done by this amazing company. They went above and beyond and help us with other issues not related to paving at no charge. I would recommend them to anyone with complete confidence and have made lifelong friends. Thanks so much!

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Address: 2530 Dawn Heights Dr, Lakeland, Florida, United States, 33801-9361

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