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To Whom It May Concern,Import Genius is an online database that provides ocean freight bills of lading for business purposesThis is made possible through the Freedom of Information Act, Item 103.While we do not wish to publish information on individuals, sometimes a personal shipment is not marked as such and the information is published by mistakeWhen this happens we will gladly remove the webpageThat being said, the webpage publishing [redacted] information will be removedThe information has been submitted to our IT team and the process for removing the webpage will be completed by Sunday November 2, We sincerely apologize for any inconvenience

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me. I will wait until for the business to perform this action and, if it does, will consider this complaint resolved
Regards,
*** ***

We sincerely apologize for the confusion however we did remove the original importer profile *** *** made us aware about in OctoberPlease note *** is no longer an active webpageWe will remove the supplier profile *** as wellWe apologize for not removing this page in October per the original complaint however exact URL information was not provided. We understand personal security and anonymity online are of the utmost importanceWe do not intend to publish personal information however occasionally bills of lading are not marked as personal shipments thus they are published by mistakeWe appreciate you making us aware of the situation and will remove the webpage immediately.We have no affiliation with *** ***/ therefore we recommend *** *** contact that website to remove his information

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this proposed action would not resolve my complaint.  For your reference, details of the offer I reviewed appear below.In a previous complaint, Import Genius specifically responded stating that the page containing my personal information (home address) will be taken down by November 2, 2014. They have not fulfilled their promise. The page containing my personal information still HAS NOT been taken down. This business is publishing my personal information (full name and home address) on their website. IT NEEDS TO BE REMOVED IMMEDIATELY!Take down this page down and/or remove my personal name and home address from these pages IMMEDIATELY: [redacted]
Regards,[redacted]

To Whom It May Concern,Import Genius is an online database that provides ocean freight bills of lading for business purposes. This is made possible through the Freedom of Information Act, Item 103.While we do not wish to publish information on individuals, sometimes a personal shipment is not marked...

as such and the information is published by mistake. When this happens we will gladly remove the webpage. That being said, the webpage publishing [redacted] information will be removed. The information has been submitted to our IT team and the process for removing the webpage will be completed by Sunday November 2, 2014. We sincerely apologize for any inconvenience.

Dear Mr. [redacted], We understand your concern and have processes in place to avoid posting personal information. Import Genius receives the data directly from US Customs. Ocean bills of lading are public record in the US however we do scrum the raw data before it is uploaded to our database to avoid posting information on personal shipments, searching for words such as “household,” “used,” “social,” anything that would denote a the shipment is from a person and not a company. When freight forwarding companies submit ocean bills of lading to Customs for clearance, they have the option to declare the shipment as a personal shipment. This is unfortunately overlooked many times. If certain key words are not listed in the product description on the bill it passes through our scrum which then in turn creates a sample bill of lading for that “company” on our website. If we are notified that a personal shipment is listed on our website we remove it immediately. Once that landing page is removed internally, our system will not republish information regarding future shipments for that “company.”

Our sincere apologies to Mr. [redacted]. We appreciate him bringing this to our attention and have removed the webpage as well as requested Google to remove the page from their search results. The logistics company in charge of the shipment usually classifies personal shipments as such so they...

do not get republished. Unfortunately, this was not done and slipped through the cracks of US Custom's automated manifest system and we republished the information by mistake. We are not in business to republish personal information. Our goal is to help companies find reliable suppliers to work with and avoid fraudulent transactions when working in international trade. If Mr. [redacted] has any further questions, we are more than happy to assist. Once again we apologize for any undue harm this might have caused.