Asphalt Paving & Concrete

We have no signed contract with Mrs [redacted] to perform any work She contracted with another party to clean her driveway last year, It was not cleaned properly We had to pull off the job I offered to help rectify the issue Please see attached letter that was sent over weeks ago [redacted] President

Our experience with this company included a very courteous and helpful office staffNevertheless, the office did seem to be somewhat disorganized, and after submitting a contract for a driveway to be repaired, we were unable to schedule the work in a timely fashionWe tried multiple times over several days to get in touch with the person who would schedule the work, but never received a call backWe finally had to cancel the work with this company

We have no signed contract with Mrs [redacted] to perform any work She contracted with another party to clean her driveway last year, It was not cleaned properly We had to pull off the job I offered to help rectify the issue Please see attached letter that was sent over weeks ago [redacted] ***President

One of my worst experiences with any companyWhen we first signed the contract, they told us there was a 2-week delayWe waited for a few weeks and heard nothingHubby called and the secretary had zero information, so told us that someone would callWe waited for a few days and nobody didHubby called againFinally someone called back and quoted us another 2-week time frame We waited another weeks and still heard nothingWe called againFinally we heard from the project manager saying he would be out the following weekThe next week he emailed citing the rain as a reason the driveway remained unfinishedHubby emailed back asking for a more firm date of completion, and then received a phone call giving a definite dateThe project manager also said he would call if any problems arose to prevent completion On the day that was quoted to us, we had a friend keep an eye on the house to see how the work was goingNobody was thereNo work was being doneThe next day hubby called the project manager wondering why we waited months to have nothing done, and why there was no phone call about the lack of workHe immediately became highly defensive saying he didn't want to bother us on vacation but that there was some rain in the past month and there were other companies he had to finish first, etc etc So many reasons why we didn't matter and still couldn't have a paved driveway for over months After hearing him refuse to take any responsibility, my husband stated that he just wanted somebody to pave our drivewayHis response? "So do you just want me to take you off the list?" Instead of actually doing the work even after months, he volunteered to cancel our contract TL;DR-- Little to no communicationHad to call so many times to get any response Didn't pave even though we waited months Made excuses and scheduled bigger companies before us just so they could make more $$$ Didn't take any responsibility for the work and offered to cancel our contract when we said we wanted the job done DO NOT WORK WITH THIS COMPANY

We paved Mr [redacted] 's driveway by hand because the gate we needed to pass thru was to narrow to get our spreader box thru Even though we had to pave the drive by hand it turned out very well There are no rough spots, as we applied an asphalt emulsion seal to smooth these areas out at no cost to the customer He does have a small puddle on the drive after it rains but its so thin its gone after minutes.He is upset because we were unable to use the spreader box, so he thinks his job is compromisedWhich using or not using the spreader box has no affect on the finished product The spreader box allows us to lay more asphalt at a faster rate which cuts our labor expense Also we have always been professional from start to finish, we have answered every call or returned his calls, always being polite His job is good and will last years There is nothing more we can do.Thanks, [redacted] ***

We received this Revdex.com complaint on 9/17/but we had already cleaned the concrete per the customers request on 9/12/

Initial Business Response / [redacted] (1000, 5, 2015/08/26) */ Contact Name and Title: [redacted] M [redacted] - Presiden Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @yahoo.com We have a letter that we mailed out to her on August 24, in response to her letterWe did not have a email or she would have received the letter by nowShe should be receiving this letter today, 8/or tomorrow 8/I would like to send you a copy of this letter if you can tell me how to do soThis complaint should not be on our record as we responded as soon as we received the letter from Mrs [redacted]

This company is terrible in every conceivable wayInitially, Dave (one of the owners) came to provide an estimate for a circle driveway and explained the job would take no more than daysAfter signing their bid and requesting the begin work, I did not hear from anyone for almost weeksAfter calling the main office multiple times, I finally received a return call indicated work would commence "in the next couple days"Two weeks later, the contractor showed up to dig out the areaAfter digging, nobody showed up for almost a month to pour the asphaltI called Dave more than five times without receiving a return phone callWhile pouring the asphalt, their contractors appear to only work for or hours a days, as they had to come back several times to finish the jobAs a result, there are unsightly seams in several locationsUltimately, the job that was supposed to take days took almost months To make matters worse, when the invoice came, it was over $1,(more than 10% of the overall cost) more than their bid Unfortunately, I cannot say one positive thing about this companyThey were unresponsive, dishonest and did very poor work

We were unable to complete this job on October 12th due to rain This job was completed on October 14th per our contract agreement [redacted] President