Asphalt Services of Ohio, Inc.

We understand the urgency to have the driveway fixedWe have agreed to fix it but our schedule is full for the rest of this paving seasonWe have agreed to fix this problem in the spring but have been told that is not acceptableThe driveway can be used, it just has a rough areaThere is no
problem to prohibit the homeowner from using this driveway while we wait for an opening in our scheduleWe will honor our warranty when the schedule allows

In reference to complaint ID [redacted], your letter containing message from business, dated September 15, 2014.
The "urgency" factor was introduced by the company's representative when I first contacted him by phone. He emphasized it again when he made the inspection of the problem.
My objection was to his proposal to try the sealing process before repairs were made.
The company's response is vague as to how the "fix" is to be accomplished. Is the work to be done as per contract: To remove and replace the asphalt in front of the garage?
The company's response says that they will honor the warranty when the schedule allows. What priority will I be assigned in the work schedule? Will I be given any preference as a residential client? How will I be notified when the work is to be done?
I believe my complaint should remain open until corrective action is taken -- which has been assured to take place in the spring, I assume, of next year, 2015.