Asphalt

Mr [redacted] is on our list I assure Mr***, as I have in the past, that he will not be out any additional money to repair his drivewayWe have assessed the driveway and it will be covered 100% under warrantyThe repairs will be made before 15th September, God willingI will personally contact Mr [redacted] with the date as soon as we know it for certainI would like to publicly apologize to Mr [redacted] for not getting out there soonerWe have been very busyMr [redacted] has been very patient, and I hope this does not an inconvenience him in anyway

After further review there was a two year warranty applied to his projectAlthough after careful examination we have determined Mr [redacted] 's complaints to not fall within the warrantyWe do not cover vegetation growthOr drainage lesson 1.5% and at this time I am not concerned about the structural integrity of the asphalt it seems to be wearing an aging as usual We would recommend the driveway to be sealed as a steady maintenance plan every to yearsAlthough that is not a free serviceMr [redacted] will have to pay for thatAt this time we are very busy if he would like to have this service performed I may be able to give him a recommendation for another company seal it

I have explained many times, I'm not going through itAs soon a we are done dealing with the vegetation, we will repair Thanks 817-Asphalt

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Complaint: [redacted] I am rejecting this response because: The company continues to state that there is nothing more that they can do, however, they have committed in writing to rectify the issue at hand I am extremely disappointed in the response of the company's owner Without question, they have purposefully deceived me and are quite possibly in violation of the deceptive business practices statutes for the State of Texas The issue is that they have come out on a couple of occasions, promising a repair, and then standing around for hours rather than performing any work During this time, the foreman for the job described how they were going to repair the driveway and then proceeded to take equipment off of their truck Then, they did absolutely nothing at all The solution is simple I want the company to stand by their word and their warranty and come out to finish the repairs as promised This matter is not resolved regardless of the stance the owner of the company may choose to take I will follow up with the engineer report within the next few days and will continue to pursue this matter until it is satisfactorily resolved Regards, [redacted]

Yes, I made full payment to both *** *** *** ($7,700) and Worldwide Vacation Rentals ($698) on January 19, 2015.I finally just received a call back from Caitlin of WVR, who said she knew nothing of the website being suspended and did not address any of my previous questions--said she
was only the reservation agentShe gave me a new website (***).I have still not received any satisfaction from either organization