I had sent a letter on September 28, and have received an additional letter, just today, on October 12, asking for this information againI am not sure if you did not receive the letter I sent in response but I apologize for the delayThe ID assigned to this complaint is [redacted] .It is not possible to respond as your request lacks the necessary authorization to allow a response to be provided to youThe customer is free to request medical records from any facility she deems appropriate and to provide those records to the Revdex.com to have the complaint addressedWe lack authority absent a necessary authorization to respond to this complaintGiven these circumstances we trust there will be no reporting of alleged non-responsiveness to anyone or in any formatWe suggest that you revise your practices and procedures when the complaint and necessary response includes or may include legally protected and confidential information.Please feel free to send us the necessary authorization from the person or have them get copies of the records as that will help in addressing the concerns
I had sent a letter on September 28, and have received an
additional letter, just today, on October 12, asking for this information
againI am not sure if you did not receive the letter I sent in response but I
apologize for the delayThe ID assigned to this complaint is ***.It
is not possible to respond as your request lacks the
necessary authorization to allow a response to be provided to youThe customer
is free to request medical records from any facility she deems appropriate and
to provide those records to the Revdex.com to have the complaint addressedWe lack
authority absent a necessary authorization to respond to this complaintGiven
these circumstances we trust there will be no reporting of alleged
non-responsiveness to anyone or in any formatWe suggest that you revise your
practices and procedures when the complaint and necessary response includes or
may include legally protected and confidential information.Please feel free to send us the necessary authorization from
the person or have them get copies of the records as that will help in
addressing the concerns
The physician that saw this patient just got back from vacation today and having him complete the paperwork. I received the paperwork on Friday. I am having him complete it and will send it back to the patient today.Thank you,Pam ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have mailed the [redacted] paperwork to Aspirus Weston addressed to Pamela, with a self addressed envelope. Once I have received the completed form, I will be willing to accept and resolve this issue with the Revdex.com.Also, please note that I had a change of address. Current address is [redacted].
Regards,
Karie [redacted]
I had sent a letter on September 28, and have received an additional letter, just today, on October 12, asking for this information againI am not sure if you did not receive the letter I sent in response but I apologize for the delayThe ID assigned to this complaint is [redacted] .It is not possible to respond as your request lacks the necessary authorization to allow a response to be provided to youThe customer is free to request medical records from any facility she deems appropriate and to provide those records to the Revdex.com to have the complaint addressedWe lack authority absent a necessary authorization to respond to this complaintGiven these circumstances we trust there will be no reporting of alleged non-responsiveness to anyone or in any formatWe suggest that you revise your practices and procedures when the complaint and necessary response includes or may include legally protected and confidential information.Please feel free to send us the necessary authorization from the person or have them get copies of the records as that will help in addressing the concerns
I had sent a letter on September 28, and have received an
additional letter, just today, on October 12, asking for this information
againI am not sure if you did not receive the letter I sent in response but I
apologize for the delayThe ID assigned to this complaint is ***.It
is not possible to respond as your request lacks the
necessary authorization to allow a response to be provided to youThe customer
is free to request medical records from any facility she deems appropriate and
to provide those records to the Revdex.com to have the complaint addressedWe lack
authority absent a necessary authorization to respond to this complaintGiven
these circumstances we trust there will be no reporting of alleged
non-responsiveness to anyone or in any formatWe suggest that you revise your
practices and procedures when the complaint and necessary response includes or
may include legally protected and confidential information.Please feel free to send us the necessary authorization from
the person or have them get copies of the records as that will help in
addressing the concerns
The physician that saw this patient just got back from vacation today and having him complete the paperwork. I received the paperwork on Friday. I am having him complete it and will send it back to the patient today.Thank you,Pam ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have mailed the [redacted] paperwork to Aspirus Weston addressed to Pamela, with a self addressed envelope. Once I have received the completed form, I will be willing to accept and resolve this issue with the Revdex.com.Also, please note that I had a change of address. Current address is [redacted].
Regards,
Karie [redacted]