Assembla Reviews (4)
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Address: 118 Broadway St, San Antonio, Texas, United States, 78205
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Address: 118 Broadway St, San Antonio, Texas, United States, 78205
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Hello,In response to Mr [redacted] complaint The customer was notified according to the terms of service which he agreed to when signing up for the service which is pasted below (full terms are linked here [redacted] -Terms-of-Service)We notified all of our customers last year on our site In addition Mr [redacted] was notified via email and we verified this via our email provider We did honor Mr [redacted] request for cancellation and he will contiue to receive service until the end of his paid for billing cycle Modifications to the Service and PricesAssembla reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon days notice from usSuch notice may be provided at any time by posting the changes to the Assembla Site (Assembla.com) or the Service itself
Hello, We have refunded months of service and cancelled the account per the request. Sorry for the issues you had cancelling!
Hello,In response to Mr. [redacted] complaint. The customer was notified according to the terms of service which he agreed to when signing up for the service which is pasted below (full terms are linked here [redacted]-Terms-of-Service)We...
notified all of our customers last year on our site. In addition Mr. [redacted] was notified via email and we verified this via our email provider. We did honor Mr. [redacted] request for cancellation and he will contiue to receive service until the end of his paid for billing cycle. Modifications to the Service and PricesAssembla reserves the right at any time and from time to time to modify or discontinue, temporarily or permanently, the Service (or any part thereof) with or without notice.Prices of all Services, including but not limited to monthly subscription plan fees to the Service, are subject to change upon 30 days notice from us. Such notice may be provided at any time by posting the changes to the Assembla Site (Assembla.com) or the Service itself.
In response to complaint ID [redacted]The customer had requested account cancellation and refund the same day he submitted the Revdex.com complaint. We immediately canceled the account and refunded his $47.50. His account is canceled and will not be charged going forward. Please close this...
complaint as it has been resolved to the customer's satisfaction.Thank you,-- [redacted]VP, Customer SuccessAssembla[redacted]