Asset Building & Design

We, Asset Building & Design, DO NOT agree with the customer's complaintWe find it to be slanderous, irrational, and terribly falseIn June of 2015, we (Asset Building & Design and Grant's Construction Services) were hired to build a rear deck on said homeThe deck was completed in a satisfactorily time frame and in full accordance to building code The pitch on the deck is correctAs a matter of fact, the customer ( [redacted] ***) joined us on the deck to address the pitch to his satisfactionAlso, the deck floor boards are appropriately spaced for water drainageYet, we did notice that the homeowner was undergoing some serious tuck-pointing issues and encouraged him to have them addressedWE WERE NOT HIRED TO TUCKPOINT ANYTHING Upon finishing the rear deck, the customer relished in delight of his new deck and even provided us with a tipMonths down the road, we received a call from Mr [redacted] wanting us to return and address some issues he had with some of the railing materials that had begun to warpAlthough we were not responsible for purchasing materials nor the lumber provider, we returned and successfully addressed the matter Moving along, we were contacted a second time in December by Mrand Mrs [redacted] to address a water rconcern with the rear deckAt said time, Asset Building & Design wasn't able to return to the site due to a long list of contractual responsibilities and limited manpower, so we asked Grant's Construction Services to return to the site and evaluate the concernGCS agreed but apparently never showed according to the homeowner Upon learning about GCS not showing up, I was on an educational tour in Africa and wasn't scheduled to return to the United States until January 18thI explained this to the homeowner and told them I couldn't see how rain water could enter their home from the construction services in which we provided, that we clearly did not penetrate pass the first course of brick in which there are (three) coursesThe rim boards were positioned and fastened in the provided holes from the previous deck in which we informed the homeowner would need to be professionally tuckpointed once completed [redacted] (homeowner) agreed to have his home tuckpointed by another contractor who specializes in tuckpointing Per my understanding, he had the tuckpointing completedLast but not least, this is my first time learning about this matter from the Revdex.com and have responded within hoursToday's date is February 2, 2016; and I will again reach out to the ***s on February 3, in an effort to remedy the current situationSince you (the Revdex.com) has entered the arena, I will notify you all of any and all progress Kindest regards, [redacted] Asset Building & Design, LLC

We, Asset Building & Design, DO NOT agree with the customer's complaintWe find it to be slanderous, irrational, and terribly falseIn June of 2015, we (Asset Building & Design and Grant's Construction Services) were hired to build a rear deck on said homeThe deck was completed in a
satisfactorily time frame and in full accordance to building code
The pitch on the deck is correctAs a matter of fact, the customer (*** ***) joined us on the deck to address the pitch to his satisfactionAlso, the deck floor boards are appropriately spaced for water drainageYet, we did notice that the homeowner was undergoing some serious tuck-pointing issues and encouraged him to have them addressedWE WERE NOT HIRED TO TUCKPOINT ANYTHING
Upon finishing the rear deck, the customer relished in delight of his new deck and even provided us with a tipMonths down the road, we received a call from Mr*** wanting us to return and address some issues he had with some of the railing materials that had begun to warpAlthough we were not responsible for purchasing materials nor the lumber provider, we returned and successfully addressed the matter
Moving along, we were contacted a second time in December by Mrand Mrs*** to address a water rconcern with the rear deckAt said time, Asset Building & Design wasn't able to return to the site due to a long list of contractual responsibilities and limited manpower, so we asked Grant's Construction Services to return to the site and evaluate the concernGCS agreed but apparently never showed according to the homeowner
Upon learning about GCS not showing up, I was on an educational tour in Africa and wasn't scheduled to return to the United States until January 18thI explained this to the homeowner and told them I couldn't see how rain water could enter their home from the construction services in which we provided, that we clearly did not penetrate pass the first course of brick in which there are (three) coursesThe rim boards were positioned and fastened in the provided holes from the previous deck in which we informed the homeowner would need to be professionally tuckpointed once completed*** *** (homeowner) agreed to have his home tuckpointed by another contractor who specializes in tuckpointing
Per my understanding, he had the tuckpointing completedLast but not least, this is my first time learning about this matter from the Revdex.com and have responded within hoursToday's date is February 2, 2016; and I will again reach out to the ***s on February 3, in an effort to remedy the current situationSince you (the Revdex.com) has entered the arena, I will notify you all of any and all progress
Kindest regards,
*** ***
Asset Building & Design, LLC

The said deck built by asset was totally wrong and substandardThey were contacted several times about their work and each time we had to wait for him to come and address the problem.His excuse was he was out of town or his crew did not show.Although he did not purchase the material he did go to *** *** and pick out everything he said,he required to build the porch and was paid for his labor.I have pictures and video of the porch and of water coming in over the window where porch was built.that being said,the pictures will show that said porch was not level and had to be jacked up,this resulted in anchors pulling brick and mortar out.The tuck pointing mentioned should have been done by him as he put rim boards into the holes left by previous porch, also I asked for a permit and contract which he never produced.This company works with a inexperienced want to be contractor and unlicensed or certified workers.The porch and all landscaping is, as he left it,if anyone wants to see it.*** contacted me on 1/with a offer of $to settle the dispute which he said I would get on 1/I did not respond to the offer until 1/6,when I texted him, and said that we would accept his offer if he would put up some type of flashing to divert the rain waterHis response was his lawyer would be contacting me for libel and slander,I would like to resolve this without going to court but if this is what he wants,then I have no choice but to pursue this course of action

We, Asset Building & Design, DO NOT agree with the customer's complaintWe find it to be slanderous, irrational, and terribly falseIn June of 2015, we (Asset Building & Design and Grant's Construction Services) were hired to build a rear deck on said homeThe deck was completed in a
satisfactorily time frame and in full accordance to building code
The pitch on the deck is correctAs a matter of fact, the customer (*** ***) joined us on the deck to address the pitch to his satisfactionAlso, the deck floor boards are appropriately spaced for water drainageYet, we did notice that the homeowner was undergoing some serious tuck-pointing issues and encouraged him to have them addressedWE WERE NOT HIRED TO TUCKPOINT ANYTHING
Upon finishing the rear deck, the customer relished in delight of his new deck and even provided us with a tipMonths down the road, we received a call from Mr*** wanting us to return and address some issues he had with some of the railing materials that had begun to warpAlthough we were not responsible for purchasing materials nor the lumber provider, we returned and successfully addressed the matter
Moving along, we were contacted a second time in December by Mrand Mrs*** to address a water rconcern with the rear deckAt said time, Asset Building & Design wasn't able to return to the site due to a long list of contractual responsibilities and limited manpower, so we asked Grant's Construction Services to return to the site and evaluate the concernGCS agreed but apparently never showed according to the homeowner
Upon learning about GCS not showing up, I was on an educational tour in Africa and wasn't scheduled to return to the United States until January 18thI explained this to the homeowner and told them I couldn't see how rain water could enter their home from the construction services in which we provided, that we clearly did not penetrate pass the first course of brick in which there are (three) coursesThe rim boards were positioned and fastened in the provided holes from the previous deck in which we informed the homeowner would need to be professionally tuckpointed once completed*** *** (homeowner) agreed to have his home tuckpointed by another contractor who specializes in tuckpointing
Per my understanding, he had the tuckpointing completedLast but not least, this is my first time learning about this matter from the Revdex.com and have responded within hoursToday's date is February 2, 2016; and I will again reach out to the ***s on February 3, in an effort to remedy the current situationSince you (the Revdex.com) has entered the arena, I will notify you all of any and all progress
Kindest regards,
*** ***
Asset Building & Design, LLC

The said deck built by asset was totally wrong and substandard. They were contacted several times about their work and each time we had to wait for him to come and address the problem.His excuse was he was out of town or his crew did not show.Although he did not purchase the material he did go to [redacted] and pick out everything he said,he required to build the porch and was paid for his labor.I have pictures and video of the porch and of water coming in over the window where porch was built.that being said,the pictures will show that said porch was not level and had to be jacked up,this resulted in anchors pulling brick and mortar out.The tuck pointing mentioned should have been done by him as he put rim boards into the holes left by previous porch, also I asked for a permit and contract which he never produced.This company works with a inexperienced want to be contractor and unlicensed or certified workers.The porch and all landscaping is, as he left it,if anyone wants to see it.[redacted] contacted me on 1/5 with a offer of $550.00 to settle the dispute which he said I would get on 1/24. I did not respond to the offer until 1/6,when I texted him, and said that we would accept his offer if he would put up some type of flashing to divert the rain water. His response was his lawyer would be contacting me for libel and slander,I would like to resolve this without going to court but if this is what he wants,then I have no choice but to pursue this course of action.