Complaint: [redacted] I am rejecting this response because:The fact that Mr [redacted] is selective in relating the events is evidence of the unscrupulous business practices of Asset Exchange Strategies (AES)On 1/11/14, I sent AES an email request for an additional $for the fees I had to pay to remove my money from Provident Trust, the company [redacted] had instructed me to put them inWhen I did not receive any response, I sent a written request for same via certified mail on 4/24/On 5/28/14, I received an email from the AES accounting department with a release where Mr [redacted] had crossed out the $and replaced it with $in an attempt to trick me into signing off on the lesser amountOn 6/2/14, I sent Mr [redacted] a letter via certified mail stating that I could not sign off on the amended release because my letter of 4/24/requested $in addition to the $2150, not instead of the $On 6/17/14, I received a letter from Mr [redacted] , refusing to pay the additional $and offering $On 8/15/14, I sent Mr [redacted] a certified letter accepting the $that he had agreed to per the original Revdex.com complaintI attached a clean copy of the release document for $2150, signed and notarized on 8/8/14, as well as a copy of Mr [redacted] 's letter dated 6/17/ (Copies attached to this email.)There was no further communication or check from AES, so I sent a follletter by certified mail on 10/22/14, to which there was still no responseAES already has a release for $2150, which was signed and notarized on 8/8/(per note 5, above) I would like them to send me a check for $no later than 12/01/to settle the matter promptly Thanks and regards, [redacted]
Regarding Ms [redacted] claim.This is a rehash of [redacted] agreement to accept resolution on her last complaint to the Revdex.com Ms [redacted] went on to pursue more funds that were agreed to i.e.an additional $in custodial fees Just before June 17, I received a letter from Ms [redacted] asking to be reimbursed for custodial fees of approximately $ Custodial fees are not our responsibility they are a separate company I responded to her per the attached letter.A [redacted] *** [redacted] *** [redacted] *** [redacted] [redacted] Please could you convey the following message to Mr [redacted] :The General Release states, "pursuant to that certain Engagement Letter and attached letter (the "Agreement") between the RELEASOR and RELEASEE" Are the Rngagement Letter and attached letter one and the same? I would like to be reimbursed for the $that it cost me to close the accounts that were set up at Provident Trust If Mr [redacted] agrees to this, I will state it in the General Release and initial it Thanks and regards, [redacted] ) [redacted] Furhter more I did offer her a refund of the requested amount but she continued to ask for more It seems that Ms [redacted] is trying incrementally demand more than I originally offered or is entitled to under our contract She is welcome to the original refund as I offered but she needs to formally close her demands by the release per the original agreement brokered through the Revdex.comPlease see the ongoing internal response along with my attached letter to her[redacted] < [redacted] >12/19/13to [redacted] , [redacted] ,You should be copied on an email to the Revdex.com regarding [redacted] [redacted] and her complaint I offered a refund based upon an executed release from her If they should agree we will need to refund $2, Best Regards, [redacted] , Principal [redacted] ***[redacted] [redacted] ---------- Forwarded message ----------*** [redacted] [redacted] *** [redacted] Ms [redacted] ,We received the General Release and have changed the document to read as you have instructed for the $for fees to Provident Please initial the amount and return and I will issue your check immediately.Thank you, [redacted] [redacted] [redacted] 12/30/13to me***,Was there any decision on this? [redacted] < [redacted] >12/30/13to ***waiting on herThis should not be shown on our record at all since she is asking for what I have already offered and Ms [redacted] has not followed through And I don't care that is shows as resolved it is a non-issue that should not be published at all resolved or not Our public perception is tarnished regardless of "resolved" status as they see it as a blemish regardless
Complaint: [redacted]
I am rejecting this response because:The fact that Mr. [redacted] is selective in relating the events is evidence of the unscrupulous business practices of Asset Exchange Strategies (AES).1. On 1/11/14, I sent AES an email request for an additional $520 for the fees I had to pay to remove my money from Provident Trust, the company [redacted] had instructed me to put them in. When I did not receive any response, I sent a written request for same via certified mail on 4/24/14.2. On 5/28/14, I received an email from the AES accounting department with a release where Mr. [redacted] had crossed out the $2150 and replaced it with $520 in an attempt to trick me into signing off on the lesser amount. 3. On 6/2/14, I sent Mr. [redacted] a letter via certified mail stating that I could not sign off on the amended release because my letter of 4/24/14 requested $520 in addition to the $2150, not instead of the $2150.4. On 6/17/14, I received a letter from Mr. [redacted], refusing to pay the additional $520 and offering $2150.5. On 8/15/14, I sent Mr. [redacted] a certified letter accepting the $2150 that he had agreed to per the original Revdex.com complaint. I attached a clean copy of the release document for $2150, signed and notarized on 8/8/14, as well as a copy of Mr. [redacted]'s letter dated 6/17/14. (Copies attached to this email.)6. There was no further communication or check from AES, so I sent a follow-up letter by certified mail on 10/22/14, to which there was still no response.7. AES already has a release for $2150, which was signed and notarized on 8/8/14 (per note 5, above). I would like them to send me a check for $2150 no later than 12/01/14 to settle the matter promptly.
Thanks and regards,
[redacted]
Regarding Ms [redacted] claim.This is a rehash of [redacted] agreement to accept resolution on her last complaint to the Revdex.com. Ms [redacted] went on to pursue more funds that were agreed to i.e.an additional $520 in custodial fees. Just before June 17, 2014 I received a letter from Ms....
[redacted] asking to be reimbursed for custodial fees of approximately $520. Custodial fees are not our responsibility they are a separate company. I responded to her per the attached letter.A[redacted] [redacted] [redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted]
[redacted]
[redacted]Please could you convey the following message to Mr. [redacted]:1. The General Release states, "pursuant to that certain Engagement Letter and attached letter (the "Agreement") between the RELEASOR and RELEASEE". Are the Rngagement Letter and attached letter one and the same? 2. I would like to be reimbursed for the $520 that it cost me to close the accounts that were set up at Provident Trust. If Mr. [redacted] agrees to this, I will state it in the General Release and initial it. Thanks and regards,[redacted]) [redacted]Furhter more I did offer her a refund of the requested amount but she continued to ask for more. It seems that Ms. [redacted] is trying incrementally demand more than I originally offered or is entitled to under our contract. She is welcome to the original refund as I offered but she needs to formally close her demands by the release per the original agreement brokered through the Revdex.com. Please see the ongoing internal response along with my attached letter to her.[redacted] <[redacted]>12/19/13to [redacted], [redacted],You should be copied on an email to the Revdex.com regarding [redacted] [redacted] and her complaint. I offered a refund based upon an executed release from her. If they should agree we will need to refund $2,150 Best Regards,[redacted], Principal[redacted]5[redacted] [redacted]
[redacted]
[redacted]
---------- Forwarded message ----------[redacted] [redacted] [redacted]
[redacted]
[redacted]
[redacted] [redacted]Ms [redacted],We received the General Release and have changed the document to read as you have instructed for the $520.00 for fees to Provident. Please initial the amount and return and I will issue your check immediately.Thank you,[redacted]
[redacted]
[redacted]
[redacted] [redacted]
[redacted] [redacted] [redacted]12/30/13to me[redacted],Was there any decision on this?[redacted] <[redacted]>12/30/13to [redacted]waiting on herThis should not be shown on our record at all since she is asking for what I have already offered and Ms. [redacted] has not followed through. And I don't care that is shows as resolved it is a non-issue that should not be published at all resolved or not. Our public perception is tarnished regardless of "resolved" status as they see it as a blemish regardless.
Complaint: [redacted] I am rejecting this response because:The fact that Mr [redacted] is selective in relating the events is evidence of the unscrupulous business practices of Asset Exchange Strategies (AES)On 1/11/14, I sent AES an email request for an additional $for the fees I had to pay to remove my money from Provident Trust, the company [redacted] had instructed me to put them inWhen I did not receive any response, I sent a written request for same via certified mail on 4/24/On 5/28/14, I received an email from the AES accounting department with a release where Mr [redacted] had crossed out the $and replaced it with $in an attempt to trick me into signing off on the lesser amountOn 6/2/14, I sent Mr [redacted] a letter via certified mail stating that I could not sign off on the amended release because my letter of 4/24/requested $in addition to the $2150, not instead of the $On 6/17/14, I received a letter from Mr [redacted] , refusing to pay the additional $and offering $On 8/15/14, I sent Mr [redacted] a certified letter accepting the $that he had agreed to per the original Revdex.com complaintI attached a clean copy of the release document for $2150, signed and notarized on 8/8/14, as well as a copy of Mr [redacted] 's letter dated 6/17/ (Copies attached to this email.)There was no further communication or check from AES, so I sent a follletter by certified mail on 10/22/14, to which there was still no responseAES already has a release for $2150, which was signed and notarized on 8/8/(per note 5, above) I would like them to send me a check for $no later than 12/01/to settle the matter promptly Thanks and regards, [redacted]
Regarding Ms [redacted] claim.This is a rehash of [redacted] agreement to accept resolution on her last complaint to the Revdex.com Ms [redacted] went on to pursue more funds that were agreed to i.e.an additional $in custodial fees Just before June 17, I received a letter from Ms [redacted] asking to be reimbursed for custodial fees of approximately $ Custodial fees are not our responsibility they are a separate company I responded to her per the attached letter.A [redacted] *** [redacted] *** [redacted] *** [redacted] [redacted] Please could you convey the following message to Mr [redacted] :The General Release states, "pursuant to that certain Engagement Letter and attached letter (the "Agreement") between the RELEASOR and RELEASEE" Are the Rngagement Letter and attached letter one and the same? I would like to be reimbursed for the $that it cost me to close the accounts that were set up at Provident Trust If Mr [redacted] agrees to this, I will state it in the General Release and initial it Thanks and regards, [redacted] ) [redacted] Furhter more I did offer her a refund of the requested amount but she continued to ask for more It seems that Ms [redacted] is trying incrementally demand more than I originally offered or is entitled to under our contract She is welcome to the original refund as I offered but she needs to formally close her demands by the release per the original agreement brokered through the Revdex.comPlease see the ongoing internal response along with my attached letter to her[redacted] < [redacted] >12/19/13to [redacted] , [redacted] ,You should be copied on an email to the Revdex.com regarding [redacted] [redacted] and her complaint I offered a refund based upon an executed release from her If they should agree we will need to refund $2, Best Regards, [redacted] , Principal [redacted] ***[redacted] [redacted] ---------- Forwarded message ----------*** [redacted] [redacted] *** [redacted] Ms [redacted] ,We received the General Release and have changed the document to read as you have instructed for the $for fees to Provident Please initial the amount and return and I will issue your check immediately.Thank you, [redacted] [redacted] [redacted] 12/30/13to me***,Was there any decision on this? [redacted] < [redacted] >12/30/13to ***waiting on herThis should not be shown on our record at all since she is asking for what I have already offered and Ms [redacted] has not followed through And I don't care that is shows as resolved it is a non-issue that should not be published at all resolved or not Our public perception is tarnished regardless of "resolved" status as they see it as a blemish regardless
Complaint: [redacted]
I am rejecting this response because:The fact that Mr. [redacted] is selective in relating the events is evidence of the unscrupulous business practices of Asset Exchange Strategies (AES).1. On 1/11/14, I sent AES an email request for an additional $520 for the fees I had to pay to remove my money from Provident Trust, the company [redacted] had instructed me to put them in. When I did not receive any response, I sent a written request for same via certified mail on 4/24/14.2. On 5/28/14, I received an email from the AES accounting department with a release where Mr. [redacted] had crossed out the $2150 and replaced it with $520 in an attempt to trick me into signing off on the lesser amount. 3. On 6/2/14, I sent Mr. [redacted] a letter via certified mail stating that I could not sign off on the amended release because my letter of 4/24/14 requested $520 in addition to the $2150, not instead of the $2150.4. On 6/17/14, I received a letter from Mr. [redacted], refusing to pay the additional $520 and offering $2150.5. On 8/15/14, I sent Mr. [redacted] a certified letter accepting the $2150 that he had agreed to per the original Revdex.com complaint. I attached a clean copy of the release document for $2150, signed and notarized on 8/8/14, as well as a copy of Mr. [redacted]'s letter dated 6/17/14. (Copies attached to this email.)6. There was no further communication or check from AES, so I sent a follow-up letter by certified mail on 10/22/14, to which there was still no response.7. AES already has a release for $2150, which was signed and notarized on 8/8/14 (per note 5, above). I would like them to send me a check for $2150 no later than 12/01/14 to settle the matter promptly.
Thanks and regards,
[redacted]
Regarding Ms [redacted] claim.This is a rehash of [redacted] agreement to accept resolution on her last complaint to the Revdex.com. Ms [redacted] went on to pursue more funds that were agreed to i.e.an additional $520 in custodial fees. Just before June 17, 2014 I received a letter from Ms....
[redacted] asking to be reimbursed for custodial fees of approximately $520. Custodial fees are not our responsibility they are a separate company. I responded to her per the attached letter.A[redacted] [redacted] [redacted]
[redacted] [redacted] [redacted]
[redacted]
[redacted]
[redacted]
[redacted]Please could you convey the following message to Mr. [redacted]:1. The General Release states, "pursuant to that certain Engagement Letter and attached letter (the "Agreement") between the RELEASOR and RELEASEE". Are the Rngagement Letter and attached letter one and the same? 2. I would like to be reimbursed for the $520 that it cost me to close the accounts that were set up at Provident Trust. If Mr. [redacted] agrees to this, I will state it in the General Release and initial it. Thanks and regards,[redacted]) [redacted]Furhter more I did offer her a refund of the requested amount but she continued to ask for more. It seems that Ms. [redacted] is trying incrementally demand more than I originally offered or is entitled to under our contract. She is welcome to the original refund as I offered but she needs to formally close her demands by the release per the original agreement brokered through the Revdex.com. Please see the ongoing internal response along with my attached letter to her.[redacted] <[redacted]>12/19/13to [redacted], [redacted],You should be copied on an email to the Revdex.com regarding [redacted] [redacted] and her complaint. I offered a refund based upon an executed release from her. If they should agree we will need to refund $2,150 Best Regards,[redacted], Principal[redacted]5[redacted] [redacted]
[redacted]
[redacted]
---------- Forwarded message ----------[redacted] [redacted] [redacted]
[redacted]
[redacted]
[redacted] [redacted]Ms [redacted],We received the General Release and have changed the document to read as you have instructed for the $520.00 for fees to Provident. Please initial the amount and return and I will issue your check immediately.Thank you,[redacted]
[redacted]
[redacted]
[redacted] [redacted]
[redacted] [redacted] [redacted]12/30/13to me[redacted],Was there any decision on this?[redacted] <[redacted]>12/30/13to [redacted]waiting on herThis should not be shown on our record at all since she is asking for what I have already offered and Ms. [redacted] has not followed through. And I don't care that is shows as resolved it is a non-issue that should not be published at all resolved or not. Our public perception is tarnished regardless of "resolved" status as they see it as a blemish regardless.