Assist Wireless, LLC Reviews (21)
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Address: 7828 Roberta Dr, Plano, Texas, United States, 75025
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Address: 7828 Roberta Dr, Plano, Texas, United States, 75025
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After review Ms.[redacted] complaint we found part of her past due balance was caused by a billing cycle change we announced in April. Assist Wireless changed from a post paid service to a prepaid service. Because of the confusion this caused some of our customers, like Ms. [redacted], we have credited her...
account of $29.49 which represented her April monthly service invoice . After this credit was applied Ms. [redacted] currently owes for her June and July service invoices for a total of $12.54.Please let me know if any additional information is needed to satisfy this complaint.Regards,[redacted]Assist Wireless, LLC