Associated Carpet Warehouse Inc. Reviews (1)
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Associated Carpet Warehouse Inc. Rating
Description: CARPET & RUG DISTRIBUTORS & MANUFACTURERS
Address: 1659 Route 9, Wappingers Falls, New York, United States, 12590
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Review: I paid for lamanit flooring to be installed with new carpet for a sum of 6300.00 but never finished behind range tryied several to correct but installer said would have to pick up half floor to fix but he is not going to do it. Having lost faith in this company I would like to be companies for UN finished work and will get a different company to finish.Desired Settlement: To be refunded 200 dollars for unfinished flooring.
Business
Response:
The business has responded. Please see below:We have called [redacted] regarding the complaint about his laminate floor. We are waiting to hear back from him so we can discuss the matter, inspect the floor and hopefully make him a satisfied customer. We did send our installer back to his home to rectify the floor behind the range and we were unaware that the situation was not resolved to his satisfaction. We look forward to hearing from [redacted] so we can take care of this matter.[redacted]
[redacted]###-###-#######-###-#### (fax)
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
I have agreeded to let inspection of floor but do not want Abby to work or tear floor up I have zero fath in this comp. And I have had 2 installers look with no fix. But Abby has known I contracted them and reported what installer said.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
Business
Response:
The business has responded. Please see below:We have met with [redacted] and believe we have resolved the situation to his satisfaction. Thank you.[redacted]Accounting ManagerAssociated Abbey Carpet & Floor[redacted]
[redacted]###-###-#######-###-#### (fax)
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,