Associated Collectors, Inc. Reviews (4)
Please see attached.
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing...
this matter to a close, we would like to know your view on the matter.]
Review: I had two bills from health care that were turned over to this collection agency at two different times. The first bill that I had we were making payments on and then paid off. The second bill was being argued with the insurance company for awhile and then resolved. Shortly before resolution came it was turned over to collections. The collection agency was contacted and given a HSA card number to pay the bill. They verified the card number they had on file was correct to me today however they are telling me that the payment was rejected. The trouble is that From that point I never received any mail or a bill stating that I had an outstanding balance due. I discovered this only by looking at my credit report and tracking down why it was showing at all. After calling them and getting a run around and then calling facility bill was from and found out they didn't have any notes about an attempted payment that I was told they had even tried to have them make due to some HSA cards not working for them. I paid the amount in full directly to the facility. Now that this has went for 5 mounts with no communication from the collection agency or the health care facility I am stuck with a bad credit report. The collection agency said they tried to call a number of times which I have searched my phone bill for there number which was not found until prior to February of this year. I know that I never received any mailings from them. Even with all of this they are refusing to correct the filing to the credit bureau.Desired Settlement: Correction to credit report either to remove the filing or if nothing else post the date paid in full back to the original attempt to make a payment to which I have proof that money was in the account and a claim was never rejected.
In response to your letter dated 06/15/2015, and without acknowledging whether or notwe have had an account for the person named, this is to advise you that we are prohibitedfrom communicating with any third party, including the Revdex.com, about any person withoutthe express written permission of the person.Henceforth, please include written permission expressly giving us at ACI permission totalk with your agency about any person who may have written to you.Sincerely,
Yes I give my permission for them to discuss my account with you and would like to have a formal response given.
I have been trying to settle my medical debts with this company and have been told on several occasions someone would call me back and it has yet to happen. I have had to call them multiple times only to end with the same result.