The business has responded Please see below: This complaint is a completely inaccurate description of what the issue really is.Although there is work that needs to be completed, we have offered [redacted] numerous appointments on numerous dates with different technicians, but he has insisted that the owner himself comes to complete job, as well as only allowing us limited access to complete scope of workWe have since spoken with [redacted] and he is currently scheduled for Wed July ***
At this time, I have been contacted directly by HVAC Heating & Cooling, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Awaiting resolution on:A.SUMMER ITEMSPlease quote me on TrueDRY DRfor the basement withoutinstallation, since this will be a standalone unit and I already have electricand condensate pump provisions for itWhole house dehumidifier not runningFan continue to run, even though desired temperature has beenreachedBasement Thermostat and EIM not working/Replace HoneywellEquipment Interface Modulehence no air and heat in basementWe feel air blowing across zone 2,vent when only zone iscalling (vice versa)We set the cooling temperature to and it keeps cooling evenafter the thermostat states current temperature is which it is set to Complete Thermostat setup and Thoroughly test heat system inwinter B.WINTER ITEMSStage heat is not coming on even though the thermostats are calling foritHeatpump does not come on even though it is set to 40+ degreesReplace Humidifier gasket/ valveHumidifier is pumping steam into the plennum all the time, even though thesystem is not calling for it (i.eDesired humidity level Replace OsmosisFilter and ensure water is being discharged on a constant basis Complete Thermostat setup and Thoroughly test heat system inwinter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Part for disconnect system was returned to me today (6/*/16) Sincerely, [redacted]
The business has responded Please see below: This complaint is a completely inaccurate description of what the issue really is.Although there is work that needs to be completed, we have offered [redacted] numerous appointments on numerous dates with different technicians, but he has insisted that the owner himself comes to complete job, as well as only allowing us limited access to complete scope of workWe have since spoken with [redacted] and he is currently scheduled for Wed July ***
At this time, I have been contacted directly by HVAC Heating & Cooling, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: Awaiting resolution on:A.SUMMER ITEMSPlease quote me on TrueDRY DRfor the basement withoutinstallation, since this will be a standalone unit and I already have electricand condensate pump provisions for itWhole house dehumidifier not runningFan continue to run, even though desired temperature has beenreachedBasement Thermostat and EIM not working/Replace HoneywellEquipment Interface Modulehence no air and heat in basementWe feel air blowing across zone 2,vent when only zone iscalling (vice versa)We set the cooling temperature to and it keeps cooling evenafter the thermostat states current temperature is which it is set to Complete Thermostat setup and Thoroughly test heat system inwinter B.WINTER ITEMSStage heat is not coming on even though the thermostats are calling foritHeatpump does not come on even though it is set to 40+ degreesReplace Humidifier gasket/ valveHumidifier is pumping steam into the plennum all the time, even though thesystem is not calling for it (i.eDesired humidity level Replace OsmosisFilter and ensure water is being discharged on a constant basis Complete Thermostat setup and Thoroughly test heat system inwinter Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Part for disconnect system was returned to me today (6/*/16) Sincerely, [redacted]