Associates in Diagnostics Radiology PC

We did receive the payment in fulL from the patientWe neglected to do the adjustment correctlyThis has been corrected and Online Collection agency has been contacted to close the account because it was sent over in errorWe also sent the patient a statement showing account was taken back from collections and witten off to reflect a zero balance

We did receive the payment in fulL from the patientWe neglected to do the adjustment
correctlyThis has been corrected and Online Collection agency has been contacted to
"text-align: left;">close the account because it was sent over in errorWe also sent the patient a statement
showing account was taken back from collections and witten off to reflect a zero
balance

Review: This company turned me over to a collection agency after making an agreement w/me regarding payment. I completed payment agreement as agreed to & they failed to honor said agreement. I fell & was treated @ a local hospital (broken right kneecap)on 10/24/13, after receiving bill, contact company to make a settlement arrangement as I had no health insurance. [redacted] w/this company said if I would pay half (56.50) of the 113.00, the remaining would be written off. I had done this same arrangement in September due to my first fall (breaking my shoulder)& they had honored it, therefore I trusted them. This call was placed on 12/6/13 to [redacted], we agreed to the payment date of 12/13/13, I paid it by phone on 12/12/13, confirmation # [redacted], debit cleared my bank on 12/14/13. Then I started getting bills for remaining amount, sent 2 letters explaining what I had been told & what I had done. No response from company, thought all was well. Then got a collection statement, sent 2 emails to Assoc. in Diagn. Radio., no response as of this day. I have been left w/no recourse but to seek your help to get this matter cleared. I am also sending same above statement to all 3 credit reporting companies, in an attempt to save my credit.Desired Settlement: Bill written as our agreement

Business

Response:

We did receive the payment in fulL from the patient. We neglected to do the adjustment

correctly. This has been corrected and Online Collection agency has been contacted to

close the account because it was sent over in error. We also sent the patient a statement

showing account was taken back from collections and witten off to reflect a zero

balance.