I reject the AMC's response becausehave made numerous request for a pool key from their manager, [redacted] Her response was that I could only have a key if I paid $New pool keys were given to HOA members during I was never notified of the pool keys or given oneI have made another request to the president, [redacted] He has ignored themIn addition, last December, I had to pay a Armstrong Plumbing $to clear a clogged drain pipe that was located outside of my unitMy patio was flooding and the service department wouldn't come out to fix it for three weeksI submitted a bill to Hillsdale Oaks for reimbursementTo date they have not paid it and have not given me any responseI am asking for a pool key free of charge and to be paid for plumbing expenses
The Board of Directors already denied the request for reimbursement for plumbing invoice as the complainant scheduled repairs outside of the approved process without board approval.In new keys were issued to all members/resident when the pool was re-keyedThe complainant agreed to let the key be given to her then tenant of the unitShe failed to retrieve the key from tenant when the tenant vacatedThe $is the replacement fee for the lost key as all members/resident were advised at the time.in an effort to help settle, [redacted] was willing to allow the key to be replaced for a $fee instead of the $100.00.The Board of Directors does not meet again until May 14, We will be unable to discuss the complaint until then and to determine if they are willing to re-consider the plumbing invoice
This is a follow up on complaint [redacted] I had agreed to pay $for a pool keyA check for the amount was sent to AMC incon May 9, They have never provided me with the pool key as agreed nor have I received any contact from them accounting for it
I reject the AMC's response becausehave made numerous request for a pool key from their manager, [redacted] Her response was that I could only have a key if I paid $New pool keys were given to HOA members during I was never notified of the pool keys or given oneI have made another request to the president, [redacted] He has ignored themIn addition, last December, I had to pay a Armstrong Plumbing $to clear a clogged drain pipe that was located outside of my unitMy patio was flooding and the service department wouldn't come out to fix it for three weeksI submitted a bill to Hillsdale Oaks for reimbursementTo date they have not paid it and have not given me any responseI am asking for a pool key free of charge and to be paid for plumbing expenses
The Board of Directors already denied the request for reimbursement for plumbing invoice as the complainant scheduled repairs outside of the approved process without board approval.In new keys were issued to all members/resident when the pool was re-keyedThe complainant agreed to let the key be given to her then tenant of the unitShe failed to retrieve the key from tenant when the tenant vacatedThe $is the replacement fee for the lost key as all members/resident were advised at the time.in an effort to help settle, [redacted] was willing to allow the key to be replaced for a $fee instead of the $100.00.The Board of Directors does not meet again until May 14, We will be unable to discuss the complaint until then and to determine if they are willing to re-consider the plumbing invoice
This is a follow up on complaint [redacted] I had agreed to pay $for a pool keyA check for the amount was sent to AMC incon May 9, They have never provided me with the pool key as agreed nor have I received any contact from them accounting for it