Association Management Consultants Corp

September 23, 2015Dear [redacted] ,I am receipt of your correspondence dated September 21, Many times our office has advised [redacted] to request a hearing with the Board of Directors of [redacted] In yesterday's mail, we received her request and it was forwarded to the Property Manager so she can be scheduled to attend the October Board meeting (copy attached).Again, since this matter must be resolved through [redacted] and the [redacted] Condominium Association’s Board of Directors, Association Management Consultants does not wish to have these complaints against our company posted publicly as we are not the party she must meet with [redacted] 's is using the Revdex.com as a tool to extort our office into making unauthorized adjustments to records through her demands of public complaint posting [redacted] is using your services as a tool to not only circumvent the rules and regulations of [redacted] Condominium Association, but to extort our office into falsifying reports.These continued complaints against our company by [redacted] are harassment and extortion and unfortunately, we are still put in an unwinnable position as she refuses to use the tools available to her through the governing documents of the [redacted] Condominium Association.We respectfully request that you continue to direct [redacted] to the Board of Directors of the [redacted] Condominium Association, rather than communicating through your officeIn addition, we also respectfully request that these complaints are not publicly posted as they are misguided and intended to sabotage our organization.Lisa G.Vice President

May 24, 2017Dear [redacted] ,It is unfortunate that [redacted] continues to pursue this issue through the Better BusinessBureauIn the process of responding to this matter, l found that the owner of record for unit [redacted] in [redacted] is not [redacted] [redacted] may be occupying the property without theknowledge of the AssociationIf this is the case, she will want to communicate her concerns to herlandlord, which would be the owner of unit ***, not Association Management Consultants and not [redacted] Condominiumlf [redacted] has purchased the property without informing [redacted] Condominium, she will want to submit copies of the documents from settlement soownership records can be updated.Unit [redacted] is located within the [redacted] Condominium Association, where each of the 52Lmits are privately owned condominium units, not an apartment complex [redacted] Condominium Association has an elected Board of Directors who has the responsibility andauthority to manage the community’s affairsWe arc a management company, and as such, functionto implement the decisions made by the Board of Directors on matters such as maintenance and?nanceIn this particular circumstance, the owner/occupants of unit [redacted] had items stored on thecommon area which is not permitted by the rules and regulation of [redacted] In following therules and regulations, the owner/occupants were issued a warning letter to haveithe items removedfrom the common areaThis warningletter was sent in compliance with the rules and regulationsand is completely unrelated to any issue with a doorbell.As I explained in my previous letter, the intercom system for the four units is not a commonelement that is maintained by [redacted] The system is the responsibility of each of the fourunit owners ( [redacted] through ***)Maintenance and repair to the system is outside of the scope of theAssociation’s responsibility and as such neither [redacted] nor Association Management hasthe obligation or authority to use community funds to pay for repairs to an item such as thisAs an accommodation to MsSonncthal, the Association has issued a Work order to have doorbellsinstalled to each of the four, unitsThe Association has no obligation to install the doorbell andthis is solely a courtesy and an accommodation which l am sure the Revdex.com, andhopefully [redacted] , will recognize.Lastly I would like to note that our company has been in business since 2004, and I have over 40years of experience in this industryI understand that not every complaint that comes in is able tobe solved to the satisfaction of the demanding party [redacted] ’s expectation that herneighbors or a third party pay for repairs that are not their or our responsibility is unreasonable.Thank you for taking the time to hear our side of the issue.Sincerely,Anthony S.CMCA, AMS

August 17, 2015To Whom It May Concern, [redacted] 's complaint is mistakenly directed at Association Management Consultants Corporation (AMCC)Association Management Consultants Corp is the managing agent for the [redacted] Condominium Association [redacted] is a Condominium Association comprised of units in Philadelphia, PA, and is a completely separate entity from Association Management Consultants Corp.Every owner of a condominium unit in [redacted] is bound by covenants, restrictions and rules as set forth in the governing documents, or as set by the Board of DirectorsThis includes [redacted] .AMCC does not make or set the rules and regulations for [redacted] AMCC is bound to manage within the parameters set by the governing documents of the community, within their financial constraints, and has no authority to act outside of those guidelines[redacted] has repeatedly violated the rules of the [redacted] Condominium Association and in accordance with the rules and regulations, the Association (not AMCC) has levied fines and penalties against her unitRegarding the penalties levied against [redacted] , AMCC has no authority to make adjustments to an owners account without the authorization of [redacted] .In every instance regarding violations, [redacted] is offered an opportunity to meet with the Association's Board of Directors to discuss the matters and present any information she feels is pertinent to the issues for the Board to considerAt no time has [redacted] ever requested or accepted the opportunity to meet with the BoardAMCC's office is a private office held by our company - it is not [redacted] 's officeWe find [redacted] s refusal to meet with the appropriate party to resolve her matters, and filing a complaint against our company to be extremely objectionable and unwarranted.For your reference, I have enclosed a copy of one of the letters sent to [redacted] (by [redacted] ) where she is given the opportunity to request a hearing with the Board of DirectorsAs noted above, [redacted] has not once taken the opportunity to discuss her issues with the Board of Directors.In summary, [redacted] s complaint is mistakenly filed against AMCCAs we are not the appropriate party to be named in the complaint, we appreciate your attention to having the complaint marked satisfied, or removed entirely and placed in the name of the [redacted] Condominium AssociationPosting this complaint publicly would cause harm to our company, as we are not the appropriate party to resolve any of these issues.If you have questions or require additional clarification, please contact me at ###-###-####.Sincerely Yours,Lisa G.Vice President

May 4, 2017Dear ***,I am in receipt of your April 26, letter regarding a complaint lodged against our companyThecomplaint centers around entry doorbells to units in the community at “B” buildingWeinvestigated this and found that previous owners of these condo units purchased and
installed anintercom system for their four unit entryThis intercom is not standard for the community and theAssociation has no responsibility for the maintenance, repair or replacement of this system andintercom tmitThe person has been told this information and advised that the four owners in thatentry could elect to repair or replace the unitAs recent as April 26, 2017, the Board of Directorsand management (AMCC) met with the owner lodging the complaint and the owner was once againtold that the intercom system is not standardAt that meeting, the Board elected to have normalentry bells installed and advised the owner of their decision.It should also be noted that upon inspection of the grounds, the owner lodging the complaint wasnoti?ed that they have items stored on common grounds and that these items may not be left oncommon grounds.Thank you for giving me this opportunity to dispute these unfounded allegations.Sincerely,Anthony S, CMCA, AMSPresident

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
In response to Association Management Consultant's letter, and to explain the reason for rejecting their response, I must first verify that I am an owner of Unit #*-**The Revdex.com can easily see that it is on all of my correspondence with them and as well, has been on every correspondence I have had with AMCIt's clear that AMC needs to update their recordsUnit #*** is under joint ownership, and one of the joint owners was my late husband, Paul S*** I am his surviving spouse and the administrator of his estate of which Unit #*** is a part ofIt is estate property which is governed by certain legal conditions inherent to Philadelphia estate property laws and IRS estate property lawsOne of those legal conditions and obligations is maintaining the real property of the estate in proper condition.I will submit copies of the legal title to AMC, as they have requested, so they may update their records.As an owner, I was present at a *** Condominium Board meeting which included MrTony S*** from AMCAt that meeting, a Board member told MrS*** that the "doorbells are absolutely the responsibility of AMC to repair and replace"It is a common element.I have never asked that the owners #*** through #*** pay for a new intercom systemWe have discussed the issue and have presented it numerous times at Board meetings for over years nowIt is my understanding that the previous owner of Unit #*** was the first to address the situation at a Board meeting with MrS*** presentThat individual, *** ***, and I discussed the problem when it occurred, he told me he would advise the Board and AMC at a meeting, which he didNothing was ever resolvedAll of the present owners are aware of the issue and agree that it is the responsibility of the Board to take action on this issue with AMCI have the only working wireless doorbell which I purchased and serves as a convenience to the other units.I expect AMC to replace the doorbells and issue a reimbursement for each resident; the cost of replacing the intercom and putting in new working doorbells, a reimbursement which totals the cost of repairs split into 4, for each homeowner to receive one quarter.I expect as well, regarding the broken USPS Mail Lock Box which AMC failed to respond to, a notification of what AMC intends to do to repair this common elementMail is continually left outside or out of our inside mailboxes.Thank you for all of your help with this matter, MsButts.Sincerely,*** ***Unit #*** Condominium
Regards,
*** ***

July 5, 2016Dear ***,We are in receipt of the above referenced complaint and cannot find an owner at *** *** by the name of *** ***He may be renting a unit privately from an owner of a condominium in *** ***, which is why he is not appearing in my records.Association
Management Consultants is the managing agent for *** ***Association Management Consultants does not create the rules and regulations for *** ***, but implements the decisions made by their elected Board of Directors.If *** *** has a dispute regarding the handling of access cards, parking permits and membership privileges, we would direct him first to the owner of the unit he is renting from (his landlord), or if he is an owner of the unit, to the Board of Directors for a hearing at their next Board Meeting.Unfortunately, *** *** has filed the complaint against the wrong party as Association Management Consultants has no authority to act outside of the scope of the *** *** governing documents or decisions by their Board of Directors.In closing, I encourage *** *** to contact the appropriate party to resolve this matter as indicated in paragraph above,Sincerely Yours, Lisa G.Vice President

September 23, 2015Dear ***,
I am receipt of your correspondence dated September 21, Many times our office has advised *** *** to request a hearing with the Board of Directors of *** ***In yesterday's mail, we received her request and it was forwarded to the Property Manager so she can be scheduled to attend the October Board meeting (copy attached)Again, since this matter must be resolved through *** *** and the *** *** Condominium Association’s Board of Directors, Association Management Consultants does not wish to have these complaints against our company posted publicly as we are not the party she must meet with*** ***'s is using the Revdex.com as a tool to extort our office into making unauthorized adjustments to records through her demands of public complaint posting*** *** is using your services as a tool to not only circumvent the rules and regulations of *** *** Condominium Association, but to extort our office into falsifying reportsThese continued complaints against our company by *** *** are harassment and extortion and unfortunately, we are still put in an unwinnable position as she refuses to use the tools available to her through the governing documents of the *** *** Condominium AssociationWe respectfully request that you continue to direct *** *** to the Board of Directors of the *** *** Condominium Association, rather than communicating through your officeIn addition, we also respectfully request that these complaints are not publicly posted as they are misguided and intended to sabotage our organizationLisa GVice President

May 24, 2017Dear ***,It is unfortunate that *** *** continues to pursue this issue through the Better BusinessBureauIn the process of responding to this matter, l found that the owner of record for unit *** in*** is not *** *** *** may be occupying the property without theknowledge of the AssociationIf this is the case, she will want to communicate her concerns to herlandlord, which would be the owner of unit ***, not Association Management Consultants and not*** Condominiumlf *** *** has purchased the property without informing*** Condominium, she will want to submit copies of the documents from settlement soownership records can be updated.Unit *** is located within the *** Condominium Association, where each of the 52Lmits are privately owned condominium units, not an apartment complex***Condominium Association has an elected Board of Directors who has the responsibility andauthority to manage the community’s affairsWe arc a management company, and as such, functionto implement the decisions made by the Board of Directors on matters such as maintenance and?nanceIn this particular circumstance, the owner/occupants of unit *** had items stored on thecommon area which is not permitted by the rules and regulation of ***In following therules and regulations, the owner/occupants were issued a warning letter to haveithe items removedfrom the common areaThis warningletter was sent in compliance with the rules and regulationsand is completely unrelated to any issue with a doorbell.As I explained in my previous letter, the intercom system for the four units is not a commonelement that is maintained by ***The system is the responsibility of each of the fourunit owners (*** through ***)Maintenance and repair to the system is outside of the scope of theAssociation’s responsibility and as such neither *** nor Association Management hasthe obligation or authority to use community funds to pay for repairs to an item such as thisAs an accommodation to MsSonncthal, the Association has issued a Work order to have doorbellsinstalled to each of the four, unitsThe Association has no obligation to install the doorbell andthis is solely a courtesy and an accommodation which l am sure the Revdex.com, andhopefully *** ***, will recognize.Lastly I would like to note that our company has been in business since 2004, and I have over 40years of experience in this industryI understand that not every complaint that comes in is able tobe solved to the satisfaction of the demanding party*** ***’s expectation that herneighbors or a third party pay for repairs that are not their or our responsibility is unreasonable.Thank you for taking the time to hear our side of the issue.Sincerely,Anthony S.CMCA, AMS

To Whom It May Concern,Thank you for the opportunity to address this matter.Concerning the balance on Ms***’s account as reported by the prior management company: This matter was resolved in February as shown on the attached account history.What Ms*** failed to report in her complaint
is that this is being initiated as she was denied a refinance by a mortgage company due to the delinquency rate at *** *** at *** Condominium AssociationMs*** is one of owners in the Condominium AssociationThe denial by the broker upset her and she is angry with our office over an issue that we not only didn’t create, but have been working exhaustively to improve.I had an email exchange with Ms*** which I have also enclosed for your records where I confirm that her account had been adjusted, and explained in detail, the issues with the delinquency in her community.Ms*** seems to have been satisfied with the information as she thanks me in her email of 07/31/Considering that this matter was resolved before the complaint was filed and the complaint was filed in retaliation for her refinance being denied, I respectfully request that it be withdrawn.If you have questions or require additional clarification, please contact me at ###-###-####.Sincerely Yours,Lisa G***, CMCAVice PresidentAssociation Management Consultants Corp

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed as Answered]
Complaint: ***
I am rejecting this response because:
In response to Association Management Consultant's letter, and to explain the reason for rejecting their response, I must first verify that I am an owner of Unit #*-**The Revdex.com can easily see that it is on all of my correspondence with them and as well, has been on every correspondence I have had with AMCIt's clear that AMC needs to update their recordsUnit #*** is under joint ownership, and one of the joint owners was my late husband, Paul S*** I am his surviving spouse and the administrator of his estate of which Unit #*** is a part ofIt is estate property which is governed by certain legal conditions inherent to Philadelphia estate property laws and IRS estate property lawsOne of those legal conditions and obligations is maintaining the real property of the estate in proper condition.I will submit copies of the legal title to AMC, as they have requested, so they may update their records.As an owner, I was present at a *** Condominium Board meeting which included MrTony S*** from AMCAt that meeting, a Board member told MrS*** that the "doorbells are absolutely the responsibility of AMC to repair and replace"It is a common element.I have never asked that the owners #*** through #*** pay for a new intercom systemWe have discussed the issue and have presented it numerous times at Board meetings for over years nowIt is my understanding that the previous owner of Unit #*** was the first to address the situation at a Board meeting with MrS*** presentThat individual, *** ***, and I discussed the problem when it occurred, he told me he would advise the Board and AMC at a meeting, which he didNothing was ever resolvedAll of the present owners are aware of the issue and agree that it is the responsibility of the Board to take action on this issue with AMCI have the only working wireless doorbell which I purchased and serves as a convenience to the other units.I expect AMC to replace the doorbells and issue a reimbursement for each resident; the cost of replacing the intercom and putting in new working doorbells, a reimbursement which totals the cost of repairs split into 4, for each homeowner to receive one quarter.I expect as well, regarding the broken USPS Mail Lock Box which AMC failed to respond to, a notification of what AMC intends to do to repair this common elementMail is continually left outside or out of our inside mailboxes.Thank you for all of your help with this matter, MsButts.Sincerely,*** ***Unit #*** Condominium
Regards,
*** ***

July 5, 2016Dear ***,We are in receipt of the above referenced complaint and cannot find an owner at *** *** by the name of *** ***He may be renting a unit privately from an owner of a condominium in *** ***, which is why he is not appearing in my records.Association
Management Consultants is the managing agent for *** ***Association Management Consultants does not create the rules and regulations for *** ***, but implements the decisions made by their elected Board of Directors.If *** *** has a dispute regarding the handling of access cards, parking permits and membership privileges, we would direct him first to the owner of the unit he is renting from (his landlord), or if he is an owner of the unit, to the Board of Directors for a hearing at their next Board Meeting.Unfortunately, *** *** has filed the complaint against the wrong party as Association Management Consultants has no authority to act outside of the scope of the *** *** governing documents or decisions by their Board of Directors.In closing, I encourage *** *** to contact the appropriate party to resolve this matter as indicated in paragraph above,Sincerely Yours,? Lisa G.Vice President

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by [redacted] Condominium Association regarding complaint ID [redacted].
Regards,
[redacted]

May 24, 2017Dear [redacted],It is unfortunate that [redacted] continues to pursue this issue through the Better BusinessBureau. In the process of responding to this matter, l found that the owner of record for unit [redacted] in[redacted] is not [redacted] may be occupying the property without theknowledge of the Association. If this is the case, she will want to communicate her concerns to herlandlord, which would be the owner of unit [redacted], not Association Management Consultants and not[redacted] Condominium. lf [redacted] has purchased the property without informing[redacted] Condominium, she will want to submit copies of the documents from settlement soownership records can be updated.Unit [redacted] is located within the [redacted] Condominium Association, where each of the 52Lmits are privately owned condominium units, not an apartment complex. [redacted]Condominium Association has an elected Board of Directors who has the responsibility andauthority to manage the community’s affairs. We arc a management company, and as such, functionto implement the decisions made by the Board of Directors on matters such as maintenance and?nance. In this particular circumstance, the owner/occupants of unit [redacted] had items stored on thecommon area which is not permitted by the rules and regulation of [redacted]. In following therules and regulations, the owner/occupants were issued a warning letter to haveithe items removedfrom the common area. This warningletter was sent in compliance with the rules and regulationsand is completely unrelated to any issue with a doorbell.As I explained in my previous letter, the intercom system for the four units is not a commonelement that is maintained by [redacted]. The system is the responsibility of each of the fourunit owners ([redacted] through [redacted]). Maintenance and repair to the system is outside of the scope of theAssociation’s responsibility and as such neither [redacted] nor Association Management hasthe obligation or authority to use community funds to pay for repairs to an item such as this. As an accommodation to Ms. Sonncthal, the Association has issued a Work order to have doorbellsinstalled to each of the four, units. The Association has no obligation to install the doorbell andthis is solely a courtesy and an accommodation which l am sure the Revdex.com, andhopefully [redacted], will recognize.Lastly I would like to note that our company has been in business since 2004, and I have over 40years of experience in this industry. I understand that not every complaint that comes in is able tobe solved to the satisfaction of the demanding party. [redacted]’s expectation that herneighbors or a third party pay for repairs that are not their or our responsibility is unreasonable.Thank you for taking the time to hear our side of the issue.Sincerely,Anthony S.CMCA, AMS

August 17, 2015
To Whom It May Concern,
[redacted]'s complaint is mistakenly directed at Association Management Consultants Corporation (AMCC). Association Management Consultants Corp is the managing agent for the [redacted] Condominium Association. [redacted] is a Condominium...

Association comprised of 150 units in Philadelphia, PA, and is a completely separate entity from Association Management Consultants Corp.Every owner of a condominium unit in [redacted] is bound by covenants, restrictions and rules as set forth in the governing documents, or as set by the Board of Directors. This includes [redacted].AMCC does not make or set the rules and regulations for [redacted]. AMCC is bound to manage within the parameters set by the governing documents of the community, within their financial constraints, and has no authority to act outside of those guidelines.
[redacted] has repeatedly violated the rules of the [redacted] Condominium Association and in accordance with the rules and regulations, the Association (not AMCC) has levied fines and penalties against her unit. Regarding the penalties levied against [redacted], AMCC has no authority to make adjustments to an owners account without the authorization of [redacted].In every instance regarding violations, [redacted] is offered an opportunity to meet with the Association's Board of Directors to discuss the matters and present any information she feels is pertinent to the issues for the Board to consider. At no time has [redacted] ever requested or accepted the opportunity to meet with the Board. AMCC's office is a private office held by our company - it is not [redacted]'s office. We find [redacted]s refusal to meet with the appropriate party to resolve her matters, and filing a complaint against our company to be extremely objectionable and unwarranted.
For your reference, I have enclosed a copy of one of the letters sent to [redacted] (by [redacted]) where she is given the opportunity to request a hearing with the Board of Directors. As noted above, [redacted] has not once taken the opportunity to discuss her issues with the Board of Directors.
In summary, [redacted]s complaint is mistakenly filed against AMCC. As we are not the appropriate party to be named in the complaint, we appreciate your attention to having the complaint marked satisfied, or removed entirely and placed in the name of the [redacted] Condominium Association. Posting this complaint publicly would cause harm to our company, as we are not the appropriate party to resolve any of these issues.
If you have questions or require additional clarification, please contact me at ###-###-####.
Sincerely Yours,Lisa G.
Vice President

May 4, 2017Dear [redacted],I am in receipt of your April 26, 2017 letter regarding a complaint lodged against our company. Thecomplaint centers around entry doorbells to 4 units in the community at “B” building. Weinvestigated this and found that previous owners of these condo units purchased and...

installed anintercom system for their four unit entry. This intercom is not standard for the community and theAssociation has no responsibility for the maintenance, repair or replacement of this system andintercom tmit. The person has been told this information and advised that the four owners in thatentry could elect to repair or replace the unit. As recent as April 26, 2017, the Board of Directorsand management (AMCC) met with the owner lodging the complaint and the owner was once againtold that the intercom system is not standard. At that meeting, the Board elected to have 4 normalentry bells installed and advised the owner of their decision.It should also be noted that upon inspection of the grounds, the owner lodging the complaint wasnoti?ed that they have items stored on common grounds and that these items may not be left oncommon grounds.Thank you for giving me this opportunity to dispute these unfounded allegations.Sincerely,Anthony  S, CMCA, AMSPresident

September 23, 2015Dear [redacted],I am receipt of your correspondence dated September 21, 2015. Many times our office has advised [redacted] to request a hearing with the Board of Directors of [redacted]. In yesterday's mail, we received her request and it was forwarded to the Property Manager so she can be scheduled to attend the October Board meeting (copy attached).Again, since this matter must be resolved through [redacted] and the [redacted] Condominium Association’s Board of Directors, Association Management Consultants does not wish to have these complaints against our company posted publicly as we are not the party she must meet with. [redacted]'s is using the Revdex.com as a tool to extort our office into making unauthorized adjustments to records through her demands of public complaint posting. [redacted] is using your services as a tool to not only circumvent the rules and regulations of [redacted] Condominium Association, but to extort our office into falsifying reports.These continued complaints against our company by [redacted] are harassment and extortion and unfortunately, we are still put in an unwinnable position as she refuses to use the tools available to her through the governing documents of the [redacted] Condominium Association.We respectfully request that you continue to direct [redacted] to the Board of Directors of the [redacted] Condominium Association, rather than communicating through your office. In addition, we also respectfully request that these complaints are not publicly posted as they are misguided and intended to sabotage our organization.Lisa G.Vice President

August 17, 2015To Whom It May Concern,[redacted]'s complaint is mistakenly directed at Association Management Consultants Corporation (AMCC). Association Management Consultants Corp is the managing agent for the [redacted] Condominium Association. [redacted] is a Condominium Association...

comprised of 150 units in Philadelphia, PA, and is a completely separate entity from Association Management Consultants Corp.Every owner of a condominium unit in [redacted] is bound by covenants, restrictions and rules as set forth in the governing documents, or as set by the Board of Directors. This includes [redacted].AMCC does not make or set the rules and regulations for [redacted]. AMCC is bound to manage within the parameters set by the governing documents of the community, within their financial constraints, and has no authority to act outside of those guidelines.[redacted] has repeatedly violated the rules of the [redacted] Condominium Association and in accordance with the rules and regulations, the Association (not AMCC) has levied fines and penalties against her unit. Regarding the penalties levied against [redacted], AMCC has no authority to make adjustments to an owners account without the authorization of [redacted].In every instance regarding violations, [redacted] is offered an opportunity to meet with the Association's Board of Directors to discuss the matters and present any information she feels is pertinent to the issues for the Board to consider. At no time has [redacted] ever requested or accepted the opportunity to meet with the Board. AMCC's office is a private office held by our company - it is not [redacted]'s office. We find [redacted]s refusal to meet with the appropriate party to resolve her matters, and filing a complaint against our company to be extremely objectionable and unwarranted.For your reference, I have enclosed a copy of one of the letters sent to [redacted] (by [redacted]) where she is given the opportunity to request a hearing with the Board of Directors. As noted above, [redacted] has not once taken the opportunity to discuss her issues with the Board of Directors.In summary, [redacted]s complaint is mistakenly filed against AMCC. As we are not the appropriate party to be named in the complaint, we appreciate your attention to having the complaint marked satisfied, or removed entirely and placed in the name of the [redacted] Condominium Association. Posting this complaint publicly would cause harm to our company, as we are not the appropriate party to resolve any of these issues.If you have questions or require additional clarification, please contact me at ###-###-####.Sincerely Yours,Lisa G.Vice President