Association Management Consultants

To Whom It May Concern,Thank you for the opportunity to address this matterConcerning the balance on Ms [redacted] ’s account as reported by the prior management company: This matter was resolved in February as shown on the attached account history.What Ms [redacted] failed to report in her complaint is that this is being initiated as she was denied a refinance by a mortgage company due to the delinquency rate at [redacted] at [redacted] Condominium AssociationMs [redacted] is one of owners in the Condominium AssociationThe denial by the broker upset her and she is angry with our office over an issue that we not only didn’t create, but have been working exhaustively to improveI had an email exchange with Ms [redacted] which I have also enclosed for your records where I confirm that her account had been adjusted, and explained in detail, the issues with the delinquency in her community.Ms [redacted] seems to have been satisfied with the information as she thanks me in her email of 07/31/Considering that this matter was resolved before the complaint was filed and the complaint was filed in retaliation for her refinance being denied, I respectfully request that it be withdrawnIf you have questions or require additional clarification, please contact me at ###-###-####Sincerely Yours, Lisa G***, CMCAVice PresidentAssociation Management Consultants Corp

To Whom It May Concern,Thank you for the opportunity to address this matter.
Concerning the balance on Ms. [redacted]’s account as reported by the prior management company: This matter was...

resolved in February 2015 as shown on the attached account history.What Ms. [redacted] failed to report in her complaint is that this is being initiated as she was denied a refinance by a mortgage company due to the delinquency rate at [redacted] at [redacted] Condominium Association. Ms. [redacted] is one of 70 owners in the Condominium Association. The denial by the broker upset her and she is angry with our office over an issue that we not only didn’t create, but have been working exhaustively to improve.
I had an email exchange with Ms. [redacted] which I have also enclosed for your records where I confirm that her account had been adjusted, and explained in detail, the issues with the delinquency in her community.Ms. [redacted] seems to have been satisfied with the information as she thanks me in her email of 07/31/15. Considering that this matter was resolved before the complaint was filed and the complaint was filed in retaliation for her refinance being denied, I respectfully request that it be withdrawn.
If you have questions or require additional clarification, please contact me at ###-###-####.
Sincerely Yours,
Lisa G[redacted], CMCAVice PresidentAssociation Management Consultants Corp.