Association Management Service (CAM AMS) Reviews (%countItem)
Association Management Service (CAM AMS) Rating
Address: 2441 US Highway 98 W STE 101, Santa Rosa Beach, Florida, United States, 32459-5386
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This company fails at proper communication with its residents. They assess late fees, finance charges, and interest to accounts without notification or proper procedure. We incurred late fees and fines after moving in June 30 2018. The assessments were due on July 1 2018. Please do NOT use this company! We can't get anyone to communicate with us without being aggressive, overpowering, and inconsiderate. Please do not use your hard earned money and allow an outside company to abuse their power over you!
New owners of homes in obligator association in Florida (for which your new neighborhood is one) must understand and have knowledge that the association where they live has Covenants, Conditions and Rules that apply to all owners not just to one person.
Paying your assessments in a timely manner is not something the association management company contrived. Your association at some point in time determined that a budget is needed in order to take care of the "Common Property" of the association, That is, your roads, gates, gazebos, and landscaping and other amenities common to all owners. All owners share these common expenses.
A new owners should have been notified of these rules of the association prior to closing. To say, "I did not know of these rules", is not the problem of the Management Company or your Board of Directors the problem may be directed to your closing agent, your real estate agent or you for not having read the documents that you should have been given at closing. This document is termed an Estopple. We hope you come to a better understanding of regulated association living some owners never do, and find themselves selling and moving on. ***, CPCU, CAM, Managing Partner
Thank you for your response. It just further solidifies my above statement regarding the management of this company! No where did I state that "I did not know these rules'. I did obtain a Declaration of Covenants, Conditions, Easements, and Restrictions and also Articles of Incorporation and Bylaws and in ALL those documents no where is it stated exactly HOW much is OWED and the DUE DATE. Therefore, that is THE FAULT of the Association. IT DOES state that I am to be notified within a certain time frame of the assessments. TO which, I was not. Neither was I contacted by the board for any further communication either. Of course, you would say that you are not responsible for any of this miscommunication when our community pays you thousands of dollars to manage and communicate with the residents.
I came from another association, so I am fully aware as to how they are managed. I find it humorous that you can reply with such an insensitive and hasty response when you have never spoken with me nor tried to resolve this issue. Just goes to show your lack of information and devalues your leadership and authority.