Subj: [redacted]; Revdex.com ID [redacted] 1. Customer bought a 2005 Kenworth semi tractor truck from Glockner. The truck had been traded in by a previous customer. The previous customer had bought the truck from another individual. Glockner did not buy the truck from an...
auction, nor did it have any notice that it had been sold at auction.2. The previous owner of the truck advised Glockner that the truck had a complete overhaul. Prior to selling the truck to Cameron [redacted], Glockner's diagnostics of the truck indicated exhaust coming into coolant. This commonly indicates an issue with the head gasket.3. The truck was advertised and sold as a "mechanic's special." Mr. [redacted] was advised of the diagnostic indicator and [redacted] also remarked that the issue was likely a head gasket.4. For a reduced purchase price, Mr. [redacted] bought the truck for $18,000.00. As part of the deal, Mr. [redacted] was to return the wheels and tires from the truck to Glockner. The sale took place in July, 2016; however, Glockner was unable to have these items returned to Glockner until October, 2016. Mr. [redacted] would not respond to Glockner's messages.5. Mr. [redacted] complained about the truck to Glockner. Glockner refunded $1000.00 to Mr. [redacted].6. The truck was sold "as-is" with all warranties disclaimed. Glockner sold the vehicle as a mechanic's special and has refunded Mr. [redacted] $1,000.00, although under no obligation to do so. Glockner is not willing to do anything else.
Subj: [redacted]; Revdex.com ID [redacted] 1. Customer bought a 2005 Kenworth semi tractor truck from Glockner. The truck had been traded in by a previous customer. The previous customer had bought the truck from another individual. Glockner did not buy the truck from an...
auction, nor did it have any notice that it had been sold at auction.2. The previous owner of the truck advised Glockner that the truck had a complete overhaul. Prior to selling the truck to Cameron [redacted], Glockner's diagnostics of the truck indicated exhaust coming into coolant. This commonly indicates an issue with the head gasket.3. The truck was advertised and sold as a "mechanic's special." Mr. [redacted] was advised of the diagnostic indicator and [redacted] also remarked that the issue was likely a head gasket.4. For a reduced purchase price, Mr. [redacted] bought the truck for $18,000.00. As part of the deal, Mr. [redacted] was to return the wheels and tires from the truck to Glockner. The sale took place in July, 2016; however, Glockner was unable to have these items returned to Glockner until October, 2016. Mr. [redacted] would not respond to Glockner's messages.5. Mr. [redacted] complained about the truck to Glockner. Glockner refunded $1000.00 to Mr. [redacted].6. The truck was sold "as-is" with all warranties disclaimed. Glockner sold the vehicle as a mechanic's special and has refunded Mr. [redacted] $1,000.00, although under no obligation to do so. Glockner is not willing to do anything else.