AST Global Reviews (2)
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AST Global Rating
Address: 114 W Main St Ste K, Visalia, Kentucky, United States, 93291-6270
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Address: 114 W Main St Ste K, Visalia, Kentucky, United States, 93291-6270
Phone: |
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Web: |
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Add contact information for AST Global
Initial Business Response /* (1000, 5, 2015/06/04) */
Hi,
We appreciate your frustration with this occurrence but we are a reputable, family owned business that has been operating for over yearsWe would greatly appreciate it if you could connect with your credit card company and validate
that this duplicate charge was refundedIf you do not see this please contact *** at ***@AdultSexToys.com immediatelyWe appreciate your understanding and follow through on this matter
Initial Consumer Rebuttal /* (2000, 7, 2015/06/05) */
(The consumer indicated he/she ACCEPTED the response from the business.)
The company has refunded the proper amount of funds back into my credit card accountI have verified this information with my bank and I am satisfied with the outcomeThank you very much for your assistance
I ordered a product on line from them.They said that they would e-mail me a receipt with my invoice number on itI never got one.After a week there site on line gave you a option to e-mail them I did.I got no response.Next I called there number several times & got the same recording every time.I left a message after the beep asking for answers and gave them my phone number to call me.Never heard anything back from them of any kind what so ever.Called again today with the same results