AStevens Plumbing & Heating

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: It seems AStevens waited many months and now advised me I owe additional funds On the day when the work was completed AStevens advised me to pay the bill and at that time I apprised them on the phone that charging me almost three times the original estimate was unacceptableAfter the owner of AStevens harassed me on the phone for over one hour, he informed me to pay what was “fair”I responded to the owner the amount originally quoted for the work as fairI paid this amount in full on that day and the issue was closedLikewise, I advised AStevens the work was not completed satisfactory and on the Job Invoice itself, I wrote the words pending alongside Work Acceptance With your efforts of deflection of the real issues aside and a desperate defense of a losing argument, the original issues have not been resolved First, the Goulds J-pump installed by AStevens on 6/*/does not work properlyWater flow does not function correctly in every room in the houseAdditionally, using more than one source of water simultaneously reduces the amount making it unusable Second, AStevens is trying to collect money almost “three times” the original quoted amount for an installed Goulds J-pump which is similar to a “Bait-and-switch” tactic I would also like to respond about “A Stevens is a long established, well regarded regional company”A quick check of the reputable yelp.com which publish crowd-sourced reviews about local businesses shows that AStevens has 71% unsatisfactory reviews and on a scale of to rates as a low In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]