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Astra Communications Reviews (2)

The tenant *** *** checked in on January 26, around 3:30pm into room After time in room (With someone) about 7-hours, Mr*** came to the front desk around 10:30pm, complaining about bed bugs and want his money backMy employee went to inspect the room out, and saw no bed
bugsIn order to please the tenant, we still offered him a new roomHowever, he rejected the offer, and demanded his 50% money backAlways Inn has a "No Refund" policy, (Unless if its Motels problem) so we did not give him money back for the roomAfter telling him that, he asked for half his money back again, but once again, we do not offer refunds specially after spent more than minutes in roomSoon after, he left his room key in the lobby and left.The day after Mr*** left, we rented the same room daily basis and have constantly rented it without any complaints of bed bugs.If you have any more questions, please feel free to contact me.Sincerely,Kartik P***Always InnE 21st StreetIndianapolis, IN 46219317-356-

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution would be satisfactory to me That is not true when person went to room they saw the bedbugs
Regards,
*** ***

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