Asuka Japanese & Asian Cuisine

Review: ON FEB.1,2013, WE HAD RESERVATIONS FOR 22 PEOPLE TO CELEBRATE A RETIREMENT PARTY FOR MY BOYFRIENDS SISTER AND BROTHER IN LAW. MY BOYFRIEND MADE THE RESERVATIONS A WEEK AHEAD OF TIME, ALSO STOPPED BY ASUKA TO MAKE SURE RESERVATION WAS GOING TO BE OK HANDELING 22 PEOPLE. THE DAY OF OUR RESERVATION I STOPPED BY TO DROP OFF, 2 RETIREMENT MUGS WITH BALLOONS AND SOME OTHER DECORATIONS, THERE WAS NO ELECTRIC WHEN I STOPPED. [redacted] THE GIRL WORKING SAID SHE WOULD BE GIVING US A TABLE IN THE BACK FOR PRIVACY, AND WOULD SET UP THE LITTLE DECORATIONS I DROPPED OFF. WHEN WE GOT THERE I WAS TOLD THAT ONE OF THE MUGS WERE BROKE AND WAS BLAMED ON ANOTHER CUSTOMERS CHILDREN. NO ONE COULD EVEN FIND THE OTHER DECORATIONS FOR 30MIN. DURING THE TIME ALL 22 OF US WERE WAITING,AT THE TABLE WHERE WE HAD TO WEAR ARE COATS BECAUSE IT WAS FREEZING NO ONE EVEN CAME TO TAKE ARE DRINK ORDER OR GIVE US ARE MENUS, FINALLY AFTER COMPALAINING, THEY FINALLY BROUGHT MENUS AND WERE LITERALLY THROWN AT EACH OF US ACROSS THE TABLE. ABOUT 15 MIN LATER THEY TOOK A DRINK ORDER. THEY THEN CLOSED A PARTITION TO OUR ROOM CUZ OTHER CUSTOMERS WERE COMPLAINING OF THE COLD, THEN IT BECAME EVEN COLDER IN OUR ROOM. WE ASKED TO TALK TO A MANAGER BUT THEY WOULD NOT COME AND TALK TO US. SO WE UP AND TOOK ALL 22 PEOPLE TO ANOTHER RESTAURANT. THEY NEVER ATTEMPTED TO PAY US FOR THE BROKEN MUG, AND WANTED US TO PAY FOR DRINKS MOST OF US NEVER DRANK. HORRIBLE FIRST TIME EXPERIENCE WILL NEVER GO BACK.Desired Settlement: WELL AS FAR AS IM CONCERNED THEY SHOULD HAVE PAID ME FOR THE MUG THAT WAS BROKEN UNDER THEIR WATCH. AND ALTHOUGH I WOULD NEVER GO BACK TO THEIR RESTAURANT, IT WAS THE CHOICE OF THE COUPLE WHO RETIRED, THEY USE TO GO THERE. A GIFT CERTIFICATE FOR THEM WOULD BE NICE, ALTHOUGH IM NOT SURE THEY WOULD WANT TO GO BACK AGAIN EITHER.

Review: ON FEB.1,2013, WE HAD RESERVATIONS FOR 22 PEOPLE TO CELEBRATE A RETIREMENT PARTY FOR MY BOYFRIENDS SISTER AND BROTHER IN LAW. MY BOYFRIEND MADE THE RESERVATIONS A WEEK AHEAD OF TIME, ALSO STOPPED BY ASUKA TO MAKE SURE RESERVATION WAS GOING TO BE OK HANDELING 22 PEOPLE. THE DAY OF OUR RESERVATION I STOPPED BY TO DROP OFF, 2 RETIREMENT MUGS WITH BALLOONS AND SOME OTHER DECORATIONS, THERE WAS NO ELECTRIC WHEN I STOPPED. [redacted] THE GIRL WORKING SAID SHE WOULD BE GIVING US A TABLE IN THE BACK FOR PRIVACY, AND WOULD SET UP THE LITTLE DECORATIONS I DROPPED OFF. WHEN WE GOT THERE I WAS TOLD THAT ONE OF THE MUGS WERE BROKE AND WAS BLAMED ON ANOTHER CUSTOMERS CHILDREN. NO ONE COULD EVEN FIND THE OTHER DECORATIONS FOR 30MIN. DURING THE TIME ALL 22 OF US WERE WAITING,AT THE TABLE WHERE WE HAD TO WEAR ARE COATS BECAUSE IT WAS FREEZING NO ONE EVEN CAME TO TAKE ARE DRINK ORDER OR GIVE US ARE MENUS, FINALLY AFTER COMPALAINING, THEY FINALLY BROUGHT MENUS AND WERE LITERALLY THROWN AT EACH OF US ACROSS THE TABLE. ABOUT 15 MIN LATER THEY TOOK A DRINK ORDER. THEY THEN CLOSED A PARTITION TO OUR ROOM CUZ OTHER CUSTOMERS WERE COMPLAINING OF THE COLD, THEN IT BECAME EVEN COLDER IN OUR ROOM. WE ASKED TO TALK TO A MANAGER BUT THEY WOULD NOT COME AND TALK TO US. SO WE UP AND TOOK ALL 22 PEOPLE TO ANOTHER RESTAURANT. THEY NEVER ATTEMPTED TO PAY US FOR THE BROKEN MUG, AND WANTED US TO PAY FOR DRINKS MOST OF US NEVER DRANK. HORRIBLE FIRST TIME EXPERIENCE WILL NEVER GO BACK.Desired Settlement: WELL AS FAR AS IM CONCERNED THEY SHOULD HAVE PAID ME FOR THE MUG THAT WAS BROKEN UNDER THEIR WATCH. AND ALTHOUGH I WOULD NEVER GO BACK TO THEIR RESTAURANT, IT WAS THE CHOICE OF THE COUPLE WHO RETIRED, THEY USE TO GO THERE. A GIFT CERTIFICATE FOR THEM WOULD BE NICE, ALTHOUGH IM NOT SURE THEY WOULD WANT TO GO BACK AGAIN EITHER.