At Your Service Appliance Repair

04/28/ ATTN: [redacted] RevDex.com Serving Greater Kansas City [redacted] RE: Revdex.com Case #: [redacted] Consumer Name: [redacted] Referral Date: 04/09/ Dear Mr [redacted] We are in receipt of the above referenced Revdex.com complaint referral We have reviewed the consumer’s complaint along with available records regarding this consumer’s appliance service experience Based on our review of the information provided in the complaint, along with the available service history, we have found the consumer is being provided a very generous goodwill gesture which we were not legally obligated to make This offer is being made by mail on 4/29/ and we believe once Mr [redacted] receives this offer he will agree to accept it Mr [redacted] is a valued customer and we regret any inconvenience they may have experienced Thank you for referring this complaint to us and for allowing us the opportunity to respond Best Regards, [redacted] At Your Service Appliance Repair, Inc

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]