I purchased my mandatory renter's insurance in April 2015, and I renewed this insurance in April with *** *** Insurance Company My renter's insurance was official and documented on 4-30-and the insurance company sent this information to me and the apartment complex The apartment complex is saying that they did not receive my insurance paperwork from the insurance company until Monday, May 2, 2016, so now I must pay a $fee for May because I did not have renter's insurance by Sunday, May 1, Nancy who works with *** *** insurance company has been trying to communicate with the manager, Gregg, at Olivewood complex, but it has not helped my causeThe Insurance company stated that they emailed this information to Olivewood on time, but the apartment complext stated that they did not receive it until 5-2-16, and I am being charged a $for not having renter's insurance in May but I did I have all the the forms to prove I had renter's insurance on April
I purchased my mandatory renter's insurance in April 2015, and I renewed this insurance in April with *** *** Insurance Company My renter's insurance was official and documented on 4-30-and the insurance company sent this information to me and the apartment complex The apartment complex is saying that they did not receive my insurance paperwork from the insurance company until Monday, May 2, 2016, so now I must pay a $fee for May because I did not have renter's insurance by Sunday, May 1, Nancy who works with *** *** insurance company has been trying to communicate with the manager, Gregg, at Olivewood complex, but it has not helped my causeThe Insurance company stated that they emailed this information to Olivewood on time, but the apartment complext stated that they did not receive it until 5-2-16, and I am being charged a $for not having renter's insurance in May but I did I have all the the forms to prove I had renter's insurance on April