We purchased a Liberation watub The tub is highly over-priced, but does come with lifetime warranty Installers had to remove two interior doors and frames to get the tub into the bathroom First time I used tub, I discovered issues: The water jets in the rear were weak, the left bottom water jet for the feet did not work, and the aroma therapy did not work In addition to this, the interior door replacement was AWFUL I could have done better myself We have a brand new house, and the subcontractor who installed the tub "ruined" our house according to my wife I called the support line over a month ago and lodged my complaints A service ticket was opened, and to-date no one has contacted me regarding the fixes Stay away from American Standard's watubs They do not have sufficient or qualified home installers
We purchased a Liberation walk-in tub. The tub is highly over-priced, but does come with lifetime warranty. Installers had to remove two interior doors and frames to get the tub into the bathroom. First time I used tub, I discovered 3 issues: The water jets in the rear were weak, the left bottom water jet for the feet did not work, and the aroma therapy did not work. In addition to this, the interior door replacement was AWFUL. I could have done better myself. We have a brand new house, and the subcontractor who installed the tub "ruined" our house according to my wife. I called the support line over a month ago and lodged my complaints. A service ticket was opened, and to-date no one has contacted me regarding the fixes. Stay away from American Standard's walk-in tubs. They do not have sufficient or qualified home installers.
We purchased a Liberation watub The tub is highly over-priced, but does come with lifetime warranty Installers had to remove two interior doors and frames to get the tub into the bathroom First time I used tub, I discovered issues: The water jets in the rear were weak, the left bottom water jet for the feet did not work, and the aroma therapy did not work In addition to this, the interior door replacement was AWFUL I could have done better myself We have a brand new house, and the subcontractor who installed the tub "ruined" our house according to my wife I called the support line over a month ago and lodged my complaints A service ticket was opened, and to-date no one has contacted me regarding the fixes Stay away from American Standard's watubs They do not have sufficient or qualified home installers
We purchased a Liberation walk-in tub. The tub is highly over-priced, but does come with lifetime warranty. Installers had to remove two interior doors and frames to get the tub into the bathroom. First time I used tub, I discovered 3 issues: The water jets in the rear were weak, the left bottom water jet for the feet did not work, and the aroma therapy did not work. In addition to this, the interior door replacement was AWFUL. I could have done better myself. We have a brand new house, and the subcontractor who installed the tub "ruined" our house according to my wife. I called the support line over a month ago and lodged my complaints. A service ticket was opened, and to-date no one has contacted me regarding the fixes. Stay away from American Standard's walk-in tubs. They do not have sufficient or qualified home installers.