Response to ID# Case Summary: Pet presented with small mammary masses on 11/14/ The pet is a seven year old, un-spayed female, putting her at much greater risk on mammary cancer The owner was given an estimate for standard of care in this situation, which was pre-anesthetic blood work, IV catheter and IV fluids during anesthesia, spay and mammary mass removal, biopsy on the mammary masses and popain medications The owner declined the blood work, IV catheter, IV fluids, spay and biopsies The pet was admitted for anesthesia and surgical excision of the mammary masses on 12/5/ The masses were removed and the pet was sent home on Metacam (a NSAID pain medication) The pet was discharged from the hospital later the same day, which is typical for a surgery of this nature The owner called that night frantic, claiming her dog was in pain and didn't get pain medication The pet received two forms of pain medication, an injection pre-operatively and Metacam sent home with her upon discharge The owner was then told an additional pain medication (Tramadol) would be prescribed that she could pick up at her convenience By reading the owners complaint with the Revdex.com, I think she doesn’t understand what medications were sent home with her and why The owner claimed in the formal complaint and in the phone conversation with the hospital staff that the Metacam is just an arthritis medication and that the Tramadol in a seizure medications, which is not accurate I hope this clarifies the case %
Response to ID# Case Summary: Pet presented with small mammary masses on 11/14/ The pet is a seven year old, un-spayed female, putting her at much greater risk on mammary cancer The owner was given an estimate for standard of care in this situation, which was pre-anesthetic blood work, IV catheter and IV fluids during anesthesia, spay and mammary mass removal, biopsy on the mammary masses and popain medications The owner declined the blood work, IV catheter, IV fluids, spay and biopsies The pet was admitted for anesthesia and surgical excision of the mammary masses on 12/5/ The masses were removed and the pet was sent home on Metacam (a NSAID pain medication) The pet was discharged from the hospital later the same day, which is typical for a surgery of this nature The owner called that night frantic, claiming her dog was in pain and didn't get pain medication The pet received two forms of pain medication, an injection pre-operatively and Metacam sent home with her upon discharge The owner was then told an additional pain medication (Tramadol) would be prescribed that she could pick up at her convenience By reading the owners complaint with the Revdex.com, I think she doesn’t understand what medications were sent home with her and why The owner claimed in the formal complaint and in the phone conversation with the hospital staff that the Metacam is just an arthritis medication and that the Tramadol in a seizure medications, which is not accurate I hope this clarifies the case %