see Attached documentn August, 2018, *** and *** entered a contract with *** (aka ATD Home Masters, LLC) concerning enlarging and renovating our kitchen and dining room (see attachment #1). Check #*** dated 04-22-2018 on *** was made payable to *** as a retainer fee. These funds were
supposed to be used to obtain work permits/floor plan (blue prints)for the addition to our home.On August 14, 2018, ***, *** & ***
all signed a contract to have the work completed at ***. On
August 15, 2018, cashier’s check #*** in the amount of $8500.00 was
given to *** (see attachment #2). The cashier’s check was made payable to ATD Home Masters LLC. According
to the contract, the work was scheduled to begin on 08-28-2018. *** had
problems obtaining the work permits for the renovation therefore the work wasre-scheduled to begin on August 28, 2018.A
letter was received from ATD Home Masers, LLC dated 07-17-2019 concerning the start date for the project(see attachment #3). A letter was received from ATD Home Masters, LLC dated 08-15-2019 concerning the start
date for the project (see attachment #4).*** and *** mailed a letter to ***,Project Manager, for ATD Home Masters LLC, *** on 08-20-2019requesting our contract be cancelled and our funds returned immediately (see attachment #5). As of this date(02-28-2020), we have not received any funds from ***or any request for a payment arrangement. Therefore, we are requesting assistance in receiving a full refund.Please note ***was informed early in the summer of 2019 that we were expecting out of town guests for a wedding at the end of August, 2019 and needed to have all renovations completed at that time.If you have any questions or need additional information, please contact *** at ***.
A.T.D. Home Masters Response
• Mar 25, 2020
In Response to Complaint #***. I would like to first respectfully add that the customer was informed of any and all incidents in regard to delay of this contract (Attachment 1). Starting 04/22/2018 I *** (Project Manager) agreed to provide customer with floor designs and material (product) choices in my spare time. There where meetings with customers (Mr & Mrs *** and ***) presenting different kitchen and dining room layouts and designs at alternate times due to and with respect to customers availability. Once a decision was made by the customer as to a layout and custom design of customers choice. We then proceeded to the signing of the contract (Attachment 1). After the signing of contract (Attachment 1), I (Project Manager) scheduled an appointment with (***) at City of Kansas City Missouri (City Hall). To obtain permits (C P & D) required: Up to date Business License, Building Certification, Liability Insurance, (4) Detailed Blueprints & Arial Map of Property with Parcel ID. I (Project Manager) prepared all documents required. Estimated scope of work: (4) appointments with (C P & D), preparation of (4) blueprints with written step-by- step building instructions and codes, written building materials descriptions and codes, engineering material specifications and codes, etc . . . . Permits where obtained 11/16/2018. I (Project Manager) notified the (*** & ***) that I had the permits in my possession. We scheduled an appointment at their home where I presented the documents and we all decided to postpone the project until the following year due to unfavorable weather conditions. Customer (***) contacted I (***) shortly after (sometime in December 2018) and asked would I consider working inside his home. My proposal was excepted and we entered a contract for interior work in which I was granted access to their home to come and go at my leisure. During this time other work was performed in preparation in regards to (Attachment 1).
see Attached documentn August, 2018, *** and *** entered a contract with *** (aka ATD Home Masters, LLC) concerning enlarging and renovating our kitchen and dining room (see attachment #1). Check #*** dated 04-22-2018 on *** was made payable to *** as a retainer fee. These funds were
supposed to be used to obtain work permits/floor plan (blue prints)for the addition to our home.On August 14, 2018, ***, *** & ***
all signed a contract to have the work completed at ***. On
August 15, 2018, cashier’s check #*** in the amount of $8500.00 was
given to *** (see attachment #2). The cashier’s check was made payable to ATD Home Masters LLC. According
to the contract, the work was scheduled to begin on 08-28-2018. *** had
problems obtaining the work permits for the renovation therefore the work wasre-scheduled to begin on August 28, 2018.A
letter was received from ATD Home Masers, LLC dated 07-17-2019 concerning the start date for the project(see attachment #3). A letter was received from ATD Home Masters, LLC dated 08-15-2019 concerning the start
date for the project (see attachment #4).*** and *** mailed a letter to ***,Project Manager, for ATD Home Masters LLC, *** on 08-20-2019requesting our contract be cancelled and our funds returned immediately (see attachment #5). As of this date(02-28-2020), we have not received any funds from ***or any request for a payment arrangement. Therefore, we are requesting assistance in receiving a full refund.Please note ***was informed early in the summer of 2019 that we were expecting out of town guests for a wedding at the end of August, 2019 and needed to have all renovations completed at that time.If you have any questions or need additional information, please contact *** at ***.
In Response to Complaint #***. I would like to first respectfully add that the customer was informed of any and all incidents in regard to delay of this contract (Attachment 1). Starting 04/22/2018 I *** (Project Manager) agreed to provide customer with floor designs and material (product) choices in my spare time. There where meetings with customers (Mr & Mrs *** and ***) presenting different kitchen and dining room layouts and designs at alternate times due to and with respect to customers availability. Once a decision was made by the customer as to a layout and custom design of customers choice. We then proceeded to the signing of the contract (Attachment 1). After the signing of contract (Attachment 1), I (Project Manager) scheduled an appointment with (***) at City of Kansas City Missouri (City Hall). To obtain permits (C P & D) required: Up to date Business License, Building Certification, Liability Insurance, (4) Detailed Blueprints & Arial Map of Property with Parcel ID. I (Project Manager) prepared all documents required. Estimated scope of work: (4) appointments with (C P & D), preparation of (4) blueprints with written step-by- step building instructions and codes, written building materials descriptions and codes, engineering material specifications and codes, etc . . . . Permits where obtained 11/16/2018. I (Project Manager) notified the (*** & ***) that I had the permits in my possession. We scheduled an appointment at their home where I presented the documents and we all decided to postpone the project until the following year due to unfavorable weather conditions. Customer (***) contacted I (***) shortly after (sometime in December 2018) and asked would I consider working inside his home. My proposal was excepted and we entered a contract for interior work in which I was granted access to their home to come and go at my leisure. During this time other work was performed in preparation in regards to (Attachment 1).