Atelier LV Paris

Review: We are an interior design company - [redacted] with offices in [redacted] and [redacted]. The [redacted] office paid Atelier LV Paris in full for a pair of French lamps. We were repeatedly promised delivery. When pressed, [redacted] indicated we owed more money as the finish on the lamps was an upcharge of over $1000 but would not provide any written documentation from the manufacturer in Paris. Our purchase order clearly indicated the finish required when we were quoted and subsequently ordered the lamps. When continuing to press for resolution, [redacted] responded that if we placed another order, she could have our initial order sent to us, in essence using funds from a new order to pay the manufacturer for our initial order. We are convinced she used our funds to process our order for other expenses. I was able to correspond with the manufacturer in Paris, who indicated he received a small deposit to begin the order but never received his payment in full so the order could not be shipped. When I last contacted [redacted] asking just how much money it would take to get the lamps we had already paid for shipped to the US, she responded, again without any documentation, $3000. We ultimate reordered the lamps through Cote France and suffered the loss of $9656.00 for our order through Atelier LV Paris. This company's business practice, with us, was unethical and unlawful and obvious theft of goods. We repeatedly asked for a refund but never received one; we even had legal council send her a letter. Her written response via email regarding the receipt of the attorney's collection letter was "Don't try to trick me again. I have had it with your office !!!!!!!!"

We believe we are not the only client this woman has scammed.Desired Settlement: We want Atelier LV Paris, [redacted], to refund us our cost of $9,656.00 because she did not supply the lamps we paid for in good faith.