Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I'm not interested in returning to power house they have been nothing but an aggravation to me I sign up to train with [redacted] they did not comply with what I sign up for I guess [redacted] wants to keep making this worst I'm weeks pregnant I will not call or try to speak to anyone over there cause its pointless I have proof that I send an e mail to them before I file the complain with the Revdex.com and I got no response you know what really bothers me about these people is how they lie about everything I will be filing with small claims court because I never sign anything where it said that I was not signing up with a especific trainer I will go explain my case to a judge and bring my receip and my witnesses and let them decide [redacted] does not want to resolve this matter keeps making everything difficult for my self I know tons of customers who left his facility do to the same nonsense I will file this coming days with small claims all I want is my money will not go back ever to his facility In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] is more than welcome to freeze her training at this point, and when she is able to physically Train again we will honor her sessions as we have explained already, unfortunately this is the same type of responses we received from [redacted] in her interactions with the Staff and ManagementAlthough we have spoken to her on several occasions [redacted] can reach out at anytime again ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I never got any calls from them about doing the training with someone else also I have witnesses that know I try to resolve this issue with them bycalling leaving messages and this is not a suprise to me that they are lying by saying they have call me the only time I spoke to the [redacted] was when I dropped offf doctor's note and she said [redacted] the owner will contact me about the issue never did until this day I have never use bad language when calling or leaving messages the personal trainer did not leave willingly she got fired like so many others she will be a witness that when she sold me the package it no where it said it will expired unfortunately I can't train any longer I have a doctors note they need to refund this money to me I have been wanting to go over there to try and resolve this matter but im weeks pregnant and don't need there rudeness I have lots of witnesses that can testified that I been patient about this matter I will never go back to train over there the last message I left for the [redacted] I told her if I didn't hear from them in a couple of days I will filled a complain with the Revdex.com and that's why I decided to file the complain my next step will be to go the legal way I will not let them steal My money [redacted] is so unprofessional he has had many problems with lots of customers if anything they have been disrespectful to me by not calling always saying that [redacted] its not in and the list goes on and on I was supposed to train with [redacted] they did not deliver what I sign up for period so I want money back I have doctors notes physical therapist note I can provide as proof like I said I was going to train witha another girl but unfortunately she did leave on her own bottom line is [redacted] needs to provide proof that the y call me and also I did not sign contract where it said it will expire six months from purchase I hope the Revdex.com can see that im telling the truth and can help with this matter n In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] [redacted]
[redacted] did purchase the package of sessions that we had for $with Powerhouse GymOur policy when signing up members on Personal Training is that we are selling them Personal Training not Trainers and the training packages expire within months, with no refundsThe trainer that was working with her resigned, so we immediately called her to schedule her with one of our other trainers as we have Nationally Certified Personal Trainers at her disposal to train with [redacted] has not been responsive to our calls to get her Training again The [redacted] has spoken to [redacted] several times in person and by phone, as well as several Staff members explaining our policy and trying to get her set up with a new Trainer, she has been rude and verbally abusive to both our [redacted] and Front desk staff Customer service has been our top priority for years and we have offered everything we can to [redacted] at this point and would love to have her back in our facility training
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I'm not interested in returning to power house they have been nothing but an aggravation to me I sign up to train with [redacted] they did not comply with what I sign up for I guess [redacted] wants to keep making this worst I'm weeks pregnant I will not call or try to speak to anyone over there cause its pointless I have proof that I send an e mail to them before I file the complain with the Revdex.com and I got no response you know what really bothers me about these people is how they lie about everything I will be filing with small claims court because I never sign anything where it said that I was not signing up with a especific trainer I will go explain my case to a judge and bring my receip and my witnesses and let them decide [redacted] does not want to resolve this matter keeps making everything difficult for my self I know tons of customers who left his facility do to the same nonsense I will file this coming days with small claims all I want is my money will not go back ever to his facility In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] is more than welcome to freeze her training at this point, and when she is able to physically Train again we will honor her sessions as we have explained already, unfortunately this is the same type of responses we received from [redacted] in her interactions with the Staff and ManagementAlthough we have spoken to her on several occasions [redacted] can reach out at anytime again ###-###-####
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I never got any calls from them about doing the training with someone else also I have witnesses that know I try to resolve this issue with them bycalling leaving messages and this is not a suprise to me that they are lying by saying they have call me the only time I spoke to the [redacted] was when I dropped offf doctor's note and she said [redacted] the owner will contact me about the issue never did until this day I have never use bad language when calling or leaving messages the personal trainer did not leave willingly she got fired like so many others she will be a witness that when she sold me the package it no where it said it will expired unfortunately I can't train any longer I have a doctors note they need to refund this money to me I have been wanting to go over there to try and resolve this matter but im weeks pregnant and don't need there rudeness I have lots of witnesses that can testified that I been patient about this matter I will never go back to train over there the last message I left for the [redacted] I told her if I didn't hear from them in a couple of days I will filled a complain with the Revdex.com and that's why I decided to file the complain my next step will be to go the legal way I will not let them steal My money [redacted] is so unprofessional he has had many problems with lots of customers if anything they have been disrespectful to me by not calling always saying that [redacted] its not in and the list goes on and on I was supposed to train with [redacted] they did not deliver what I sign up for period so I want money back I have doctors notes physical therapist note I can provide as proof like I said I was going to train witha another girl but unfortunately she did leave on her own bottom line is [redacted] needs to provide proof that the y call me and also I did not sign contract where it said it will expire six months from purchase I hope the Revdex.com can see that im telling the truth and can help with this matter n In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] [redacted]
[redacted] did purchase the package of sessions that we had for $with Powerhouse GymOur policy when signing up members on Personal Training is that we are selling them Personal Training not Trainers and the training packages expire within months, with no refundsThe trainer that was working with her resigned, so we immediately called her to schedule her with one of our other trainers as we have Nationally Certified Personal Trainers at her disposal to train with [redacted] has not been responsive to our calls to get her Training again The [redacted] has spoken to [redacted] several times in person and by phone, as well as several Staff members explaining our policy and trying to get her set up with a new Trainer, she has been rude and verbally abusive to both our [redacted] and Front desk staff Customer service has been our top priority for years and we have offered everything we can to [redacted] at this point and would love to have her back in our facility training