Athletes for college

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me I will wait for the business to perform this action and, if it does, will consider this complaint resolved Regards, [redacted] ***

The customer signed a contract agreeing to allow AFC the opportunity to assist then in obtaining a college scholarship for their son. AFC hires independent professionals to evaluate the level of ability and assign a recruiting specialist to assist them in preparing. In 9 years of business and over...

1000 assisted student athletes this is our first complaint. Unfortunately, expenses occurred as is stated in our signed agreement with this customer so we have payed those items already.  There is no money back guarantee in the contract and we have not been turned in before because of our success rate of over 95% placement.  This customer signs up, then we start the process and pay the expenses required by us to fulfill the contract and then asks for the money back before we can produce any outcomes or offers.  This customer also subbmitted multiple emails which I can provide contradicting himself on multiple occasions, including on his last email stating he was going to sign up again next year.  I will exclude these documents at this time as it might be embarrassing for this gentleman but I will include all documentation if required by the Revdex.com.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
Regards,
[redacted]

Review: We withdrew from the program 5 days after signing up and have asked for a refund. We've heard nothing in response from the company. The company did not say no refunds. I expect a refund of $1395Desired Settlement: $1395 refund

Business

Response:

The customer signed a contract agreeing to allow AFC the opportunity to assist then in obtaining a college scholarship for their son. AFC hires independent professionals to evaluate the level of ability and assign a recruiting specialist to assist them in preparing. In 9 years of business and over 1000 assisted student athletes this is our first complaint. Unfortunately, expenses occurred as is stated in our signed agreement with this customer so we have payed those items already. There is no money back guarantee in the contract and we have not been turned in before because of our success rate of over 95% placement. This customer signs up, then we start the process and pay the expenses required by us to fulfill the contract and then asks for the money back before we can produce any outcomes or offers. This customer also subbmitted multiple emails which I can provide contradicting himself on multiple occasions, including on his last email stating he was going to sign up again next year. I will exclude these documents at this time as it might be embarrassing for this gentleman but I will include all documentation if required by the Revdex.com.