[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have stated many times that in fall of I spoke with [redacted] and cancelled, she tried sales pitching me on why I should not cancel, I explained that I would be back, but am cancellingI then faxed in a written cancellationAt that time payments STOPPED COMING OUT OF MY ACCOUNTI dont understand why the Athletic Club does not have "record" of my cancellation and stating I did not cancel, but STOPPED TAKING PAYMENTS? Further more, the last conversation I had with the "GM", whom I still dont have a name for, said they would try finding a record and call ME backI have heard nothingLast time I had to call for a month, until somebody finally called me backI want this resolved and am willing to to do whatever I can, but this is getting crazy Regards, [redacted] ***
*** *** was contacted by the General Manger of The Athletic Club who explained that his balance of $would need to be paid if he wished to reinstate his membership at The Athletic Club*** was told the balance was from unpaid membership dues from the past*** claimed he
canceled his account in the past before the balance was incurred, but The Athletic Club has no record of his cancelation*** was told that if he could show proof of cancelation (either an email sent, or a receipt of cancelation done in person), we would accept that and write-off the past owed balanceNo one at The Athletic Club has heard from him since that conversation
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:I have stated many times that in fall of 2014 I spoke with [redacted] and cancelled, she tried sales pitching me on why I should not cancel, I explained that I would be back, but am cancelling. I then faxed in a written cancellation. At that time payments STOPPED COMING OUT OF MY ACCOUNT. I dont understand why the Athletic Club does not have "record" of my cancellation and stating I did not cancel, but STOPPED TAKING PAYMENTS? Further more, the last conversation I had with the "GM", whom I still dont have a name for, said they would try finding a record and call ME back. I have heard nothing. Last time I had to call for a month, until somebody finally called me back. I want this resolved and am willing to to do whatever I can, but this is getting crazy...
Regards,
[redacted]
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:I have stated many times that in fall of I spoke with [redacted] and cancelled, she tried sales pitching me on why I should not cancel, I explained that I would be back, but am cancellingI then faxed in a written cancellationAt that time payments STOPPED COMING OUT OF MY ACCOUNTI dont understand why the Athletic Club does not have "record" of my cancellation and stating I did not cancel, but STOPPED TAKING PAYMENTS? Further more, the last conversation I had with the "GM", whom I still dont have a name for, said they would try finding a record and call ME backI have heard nothingLast time I had to call for a month, until somebody finally called me backI want this resolved and am willing to to do whatever I can, but this is getting crazy Regards, [redacted] ***
*** *** was contacted by the General Manger of The Athletic Club who explained that his balance of $would need to be paid if he wished to reinstate his membership at The Athletic Club*** was told the balance was from unpaid membership dues from the past*** claimed he
canceled his account in the past before the balance was incurred, but The Athletic Club has no record of his cancelation*** was told that if he could show proof of cancelation (either an email sent, or a receipt of cancelation done in person), we would accept that and write-off the past owed balanceNo one at The Athletic Club has heard from him since that conversation
[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the response. If no reason is received your complaint will be closed Administratively Resolved]
Complaint: [redacted]
I am rejecting this response because:I have stated many times that in fall of 2014 I spoke with [redacted] and cancelled, she tried sales pitching me on why I should not cancel, I explained that I would be back, but am cancelling. I then faxed in a written cancellation. At that time payments STOPPED COMING OUT OF MY ACCOUNT. I dont understand why the Athletic Club does not have "record" of my cancellation and stating I did not cancel, but STOPPED TAKING PAYMENTS? Further more, the last conversation I had with the "GM", whom I still dont have a name for, said they would try finding a record and call ME back. I have heard nothing. Last time I had to call for a month, until somebody finally called me back. I want this resolved and am willing to to do whatever I can, but this is getting crazy...
Regards,
[redacted]