Attached is our TOS that is checked and signed online at http://www.athleticscholarshipcorp.com [redacted] SEE TOS BELOWAthletic Scholarship Corporation offers fee based marketing communication for high school, college coaches, student-athletes and parent and/or guardian via a secure website found at www.athleticscholarshipcorp.com Content found on the www.athleticscholarshipcorp.com site and patent pending Recruiting Ring are protected under federal laws, any copying or distribution without the expressed written consent of the President/CEO of Athletic Scholarship Corporation is copyright infringement and is subject to civil and criminal penaltiesASC services are billed automatically to the subscriber’s method of payment at time of enrollment ($trial clients are auto billed after days unless opt-out in writing) and subsequent days until cancellation in writing prior to next billing period as we render services ongoingUser of credit card to pay for profile ("Payor") certifies that they are the authorized user and are bound to the terms entered into secure shopping cart at checkoutPayor also acknowledges that he or she is entering into a sales installment contract and signature made online along with IP address will be stored and is fiscally bound to the complete costAny material breach by Payor will result in a lien placed and/or collection efforts to make ASC wholePayor agrees that any disputes and or collections will be perfected out of Henderson, NV in the Clark County Courts.Payor also certifies and gives permission to Athletic Scholarship Corporation and it's affiliates to use student-athlete's footage produced and edited by Athletic Scholarship Corporation for the purpose of marketing the student-athlete to college coaches across the country, whom is an amateur athlete ASC doesn’t guarantee a scholarship offer or the fitness of an offerASC only serves as a communication hub for athletes and coaches to showcase the stats and highlight reelsAll stats are inputted by the end user and not by staff and ASCTherefore, the integrity of the data is reliant solely on the end userASC makes no representation as to the quality of the data inputted as their executives have no control over the information provided by the end userAll edited films become the right of ASC and the client and or payorASC guarantees distribution of the player profile to its registered database of over 38,coaches and recruiters of collegiate sports in the United StatesProfile information and services will be rendered based on the level of service selected by Payor as outlined on the ASC website.There is no cancellation and no refunds whatsoever after the three-day right of rescission law, commonly referred to as the “cooling off period.†Many consumers are under the impression that these laws apply to any and all consumer purchasesHowever, this is not trueThe right of rescission law applies only to very specific situationsThe three day right of rescission law applies to sales made at facilities other than the seller’s place of businessSuch locations may be the consumer’s residence and areas rented on a temporary or short-term basis, such as hotel rooms or convention centers.PRIVACY POLICY:This Privacy Policy governs the manner in which Athletic Scholarship Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.athleticscholarshipcorp.com website ("Site")This privacy policy applies to the Site and all products and services offered by Athletic Scholarship Corporation.Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our SiteUsers may be asked for, as appropriate, name, email address, mailing address, phone numberUsers may, however, visit our Site anonymouslyWe will collect personal identification information from Users only if they voluntarily submit such information to usUsers can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our SiteNon-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur Site may use "cookies" to enhance User experienceUser's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about themUser may choose to set their web browser to refuse cookies, or to alert you when cookies are being sentIf they do so, note that some parts of the Site may not function properly.How we use collected informationAthletic Scholarship Corporation may collect and use Users personal information for the following purposes: - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that orderWe do not share this information with outside parties except to the extent necessary to provide the service - To send periodic emails We may use the email address to send User information and updates pertaining to their orderIt may also be used to respond to their inquiries, questions, and/or other requestsIf User decides to oto our mailing list, they will receive emails that may include company news, updates, related product or service information, etcIf at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signaturesOur Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.Sharing your personal informationWe do not sell, trade, or rent Users personal identification information to othersWe may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined aboveWe may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveysWe may share your information with these third parties for those limited purposes provided that you have given us your permission.Compliance with children's online privacy protection actProtecting the privacy of the very young is especially importantFor that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.Changes to this privacy policyAthletic Scholarship Corporation has the discretion to update this privacy policy at any timeWhen we do, we will revise the updated date at the bottom of this page and send you an emailWe encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collectYou acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this Site, you signify your acceptance of this policyIf you do not agree to this policy, please do not use our SiteYour continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting usIf you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:Athletic Scholarship Corporationwww.athleticscholarshipcorp.com800-260-8434info@athleticscholarshipco...⇄ document was last updated on September 29,
I client registered and opt'd in to terms and conditions which if not cancelled in writing we continue top provide servicesWe marketed her son via mail, email, direct mail, phone etcMy email to her was we were willing to reduce from our gold program $to $billing as she didn't advise us she wanted to cancel only after getting servicesShe want's $backhttps://www.youtube.com/watch?v= [redacted] his video Attached is billing, our proof of servicesWe have an policies regarding refunds governed by the NCAAWe agreed for the misunderstanding to credit her the difference of $to our promise of $ Our refund to her card would be $Respectfully, AJ H [redacted] (not the ownerCEO)
Attached is all paperworkWe provided servicesClient agreed to TOS (attached is TOS and IP address matching credit card purchase)We have removed client from any other recurring billing after we got notifications Delivery [redacted] certWork Product Profile TOS Purchase recordsProof of client VULGAR demeanor.- my staff will not communicate with people that choose to communicate in this fashion
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Athletics scholarship corporation way of giving me a refund was by giving me a free membership for a year to promote myself on their wedsite value of $which I never did usedI agree that they provided the ability to request a refund and when I tried to followed the procedure like directedI clicked on contact the organizer and my parents and I never got a response back Very unprofessional Thank you for your help[redacted]
We have contacted [redacted] & [redacted] to look into the refund matterWe have processed refund in the pastPlease keep in mind if the client has an expired credit card or closed account the refund will not post and they need to contact their bank
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Refund has been issuedWe gave them the option
along with other registrants of the showcase to apply the ticket to our full representation services ($value) for the inconvenienceWe provided the clients the ability to request refund or opt into serviceWe got no response from this clientWe apologize for cancelling the event and provided alternative options most people took advantage of
e-mail response received from consumer as follows:Hi and Good Morning, I just wanted to touch base in regards to your email and message that you sent me in regards to my "so called" refund from the Athletic Scholarship Corporation. They stated that they contacted me and
sent a refund, but I have total proof that this is a farce. I have not received any money back to my account. This company and man is a thief. First of all, my email on the receipt that provided to you is WRONG. Second, they did not contact me as a matter of fact they have blocked all the parents that are owed money from their Facebook and Twitter accounts. I really am not going to see that money. It is sad that they take money from these young kids and their parents that want to see excel in their future, but if you look at the receipt they issued you, my account anywhere is non existent.Thanks for listening and for trying, but it will not happen.*** ***
We have no further comment on this matterWe provided records and proofClearly, a competitor and his response is far from mannerism we engage inWe are done this is file
The personal attacks on me clearly show the lack of class in this personShe doesn't know me or who I amMore important my only involvement in the camp is to market the athletesIn any fashion, there is documents of refund re-issuedThis matter is closed on our endSHE HAS BEEN REFUNDED The docs are proof from paypal and event ticketing systemIt clearly states the date for the client to expect posted refund. "Nobody is stealing from her little kids"
We responded in writing the same day of Mr***'s inquiry made on Date Fri, May 17:37:+We provided a copy of his digitally signed TOS doc. Users create a profile on our site and select a level of serviceWhile creating a profile we have a terms of service box that has
to be reviewed and accepted to complete the transactionWe also have a wet signature capture on screenPlease review http://www.athleticscholarshipcorp.com/index.php?p=reg&utype=s to see our best business practices accepted by our bank and ***/***We store the timestamp, ip address and signatureWe believe that some people don't read what they sign and that is something we can't controlAfter completion of account users get a ***, email and phone call outlining the processDue to the nature of our products and services, along with *** and *** (governing bodies in our industry) we have a no refund policySince the services are month to month users can cancel by calling our office or emailing us. As you can see in the attached docs, we didn't hear from Mr*** till nearly a month after billingAlso, attached from our client management system proof of communication, reports etcAt no time during that process did the client communicate the desire to cancelPer the TOS this client was supposed to be billed one final time after cancellation 5/26/As a professional courtesy that final bill wasn't processedWe are consistent to our contract/TOSMy question to the Revdex.com is if we refund this client, why have a TOS? What about other clients who followed the TOS?
Refund has been usedCollegeshowcases.com is an affiliate company who put the combine on and our firm handles the marketingThe event was moved for compliance reasons with the NCAA
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
TOS were burried in fine print I received a packet of information which I thought represented the $charge We did NOTHING with the info, and figured we were done.Very Deceptive
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business is lying. They called me to see if I wanted to continue the service. I said "No". They charged my card for 2 months. I called the company to get my money back and they agreed to do so. Then they didn't go through on their promise. I call back and after being bounced around several times, repeated voice mails and phone calls. I finally got ahold of someone and was told that they would look into. Again no response. After that nothing. This company is shady! The reason why you can't trust Recruiting companies. If I have a Recruiting company or not has no weight in this issue.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. This service was advertised as a free memebership with the option of activating a memebership package. I spoke to a rep for this company, but NEVER signed up for a package so how can this company debit my account if you're allowed to create a "free profile". Also, I never received any of the info this company stated they provided on my initial complaint.
Regards,
[redacted]
Attached is our TOS that is checked and signed online at http://www.athleticscholarshipcorp.com[redacted]SEE TOS BELOWAthletic Scholarship Corporation offers fee based marketing communication for high school, college coaches, student-athletes and parent and/or guardian via a secure website found at www.athleticscholarshipcorp.com Content found on the www.athleticscholarshipcorp.com site and patent pending Recruiting Ring are protected under federal laws, any copying or distribution without the expressed written consent of the President/CEO of Athletic Scholarship Corporation is copyright infringement and is subject to civil and criminal penalties. ASC services are billed automatically to the subscriber’s method of payment at time of enrollment ($1.00 trial clients are auto billed after 7 days unless opt-out in writing) and subsequent 30 days until cancellation in writing 30 prior to next billing period as we render services ongoing. User of credit card to pay for profile ("Payor") certifies that they are the authorized user and are bound to the terms entered into secure shopping cart at checkout. Payor also acknowledges that he or she is entering into a sales installment contract and signature made online along with IP address will be stored and is fiscally bound to the complete cost. Any material breach by Payor will result in a lien placed and/or collection efforts to make ASC whole. Payor agrees that any disputes and or collections will be perfected out of Henderson, NV in the Clark County Courts.Payor also certifies and gives permission to Athletic Scholarship Corporation and it's affiliates to use student-athlete's footage produced and edited by Athletic Scholarship Corporation for the purpose of marketing the student-athlete to college coaches across the country, whom is an amateur athlete. ASC doesn’t guarantee a scholarship offer or the fitness of an offer. ASC only serves as a communication hub for athletes and coaches to showcase the stats and highlight reels. All stats are inputted by the end user and not by staff and ASC. Therefore, the integrity of the data is reliant solely on the end user. ASC makes no representation as to the quality of the data inputted as their executives have no control over the information provided by the end user. All edited films become the right of ASC and the client and or payor. ASC guarantees distribution of the player profile to its registered database of over 38,000 coaches and recruiters of collegiate sports in the United States. Profile information and services will be rendered based on the level of service selected by Payor as outlined on the ASC website.There is no cancellation and no refunds whatsoever after the three-day right of rescission law, commonly referred to as the “cooling off period.†Many consumers are under the impression that these laws apply to any and all consumer purchases. However, this is not true. The right of rescission law applies only to very specific situations. The three day right of rescission law applies to sales made at facilities other than the seller’s place of business. Such locations may be the consumer’s residence and areas rented on a temporary or short-term basis, such as hotel rooms or convention centers.PRIVACY POLICY:This Privacy Policy governs the manner in which Athletic Scholarship Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.athleticscholarshipcorp.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Athletic Scholarship Corporation.Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.How we use collected informationAthletic Scholarship Corporation may collect and use Users personal information for the following purposes: - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.Sharing your personal informationWe do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.Compliance with children's online privacy protection actProtecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.Changes to this privacy policyAthletic Scholarship Corporation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting usIf you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:Athletic Scholarship Corporationwww.athleticscholarshipcorp.com800-260-8434info@athleticscholarshipco...⇄ document was last updated on September 29, 2014
It was never free there is $1 30 day trial which then after trial period upgrades. Clearly, stated in the TOS. We do nothing for free as its against our industry regulations. This client didn't opt out, communicate or cancel till the dates as outlined in the documentation provided
[A default letter is provided here which indicates...
your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Attached is our TOS that is checked and signed online at http://www.athleticscholarshipcorp.com [redacted] SEE TOS BELOWAthletic Scholarship Corporation offers fee based marketing communication for high school, college coaches, student-athletes and parent and/or guardian via a secure website found at www.athleticscholarshipcorp.com Content found on the www.athleticscholarshipcorp.com site and patent pending Recruiting Ring are protected under federal laws, any copying or distribution without the expressed written consent of the President/CEO of Athletic Scholarship Corporation is copyright infringement and is subject to civil and criminal penaltiesASC services are billed automatically to the subscriber’s method of payment at time of enrollment ($trial clients are auto billed after days unless opt-out in writing) and subsequent days until cancellation in writing prior to next billing period as we render services ongoingUser of credit card to pay for profile ("Payor") certifies that they are the authorized user and are bound to the terms entered into secure shopping cart at checkoutPayor also acknowledges that he or she is entering into a sales installment contract and signature made online along with IP address will be stored and is fiscally bound to the complete costAny material breach by Payor will result in a lien placed and/or collection efforts to make ASC wholePayor agrees that any disputes and or collections will be perfected out of Henderson, NV in the Clark County Courts.Payor also certifies and gives permission to Athletic Scholarship Corporation and it's affiliates to use student-athlete's footage produced and edited by Athletic Scholarship Corporation for the purpose of marketing the student-athlete to college coaches across the country, whom is an amateur athlete ASC doesn’t guarantee a scholarship offer or the fitness of an offerASC only serves as a communication hub for athletes and coaches to showcase the stats and highlight reelsAll stats are inputted by the end user and not by staff and ASCTherefore, the integrity of the data is reliant solely on the end userASC makes no representation as to the quality of the data inputted as their executives have no control over the information provided by the end userAll edited films become the right of ASC and the client and or payorASC guarantees distribution of the player profile to its registered database of over 38,coaches and recruiters of collegiate sports in the United StatesProfile information and services will be rendered based on the level of service selected by Payor as outlined on the ASC website.There is no cancellation and no refunds whatsoever after the three-day right of rescission law, commonly referred to as the “cooling off period.†Many consumers are under the impression that these laws apply to any and all consumer purchasesHowever, this is not trueThe right of rescission law applies only to very specific situationsThe three day right of rescission law applies to sales made at facilities other than the seller’s place of businessSuch locations may be the consumer’s residence and areas rented on a temporary or short-term basis, such as hotel rooms or convention centers.PRIVACY POLICY:This Privacy Policy governs the manner in which Athletic Scholarship Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.athleticscholarshipcorp.com website ("Site")This privacy policy applies to the Site and all products and services offered by Athletic Scholarship Corporation.Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our SiteUsers may be asked for, as appropriate, name, email address, mailing address, phone numberUsers may, however, visit our Site anonymouslyWe will collect personal identification information from Users only if they voluntarily submit such information to usUsers can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our SiteNon-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur Site may use "cookies" to enhance User experienceUser's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about themUser may choose to set their web browser to refuse cookies, or to alert you when cookies are being sentIf they do so, note that some parts of the Site may not function properly.How we use collected informationAthletic Scholarship Corporation may collect and use Users personal information for the following purposes: - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that orderWe do not share this information with outside parties except to the extent necessary to provide the service - To send periodic emails We may use the email address to send User information and updates pertaining to their orderIt may also be used to respond to their inquiries, questions, and/or other requestsIf User decides to oto our mailing list, they will receive emails that may include company news, updates, related product or service information, etcIf at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signaturesOur Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.Sharing your personal informationWe do not sell, trade, or rent Users personal identification information to othersWe may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined aboveWe may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveysWe may share your information with these third parties for those limited purposes provided that you have given us your permission.Compliance with children's online privacy protection actProtecting the privacy of the very young is especially importantFor that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.Changes to this privacy policyAthletic Scholarship Corporation has the discretion to update this privacy policy at any timeWhen we do, we will revise the updated date at the bottom of this page and send you an emailWe encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collectYou acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this Site, you signify your acceptance of this policyIf you do not agree to this policy, please do not use our SiteYour continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting usIf you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:Athletic Scholarship Corporationwww.athleticscholarshipcorp.com800-260-8434info@athleticscholarshipco...⇄ document was last updated on September 29,
I client registered and opt'd in to terms and conditions which if not cancelled in writing we continue top provide servicesWe marketed her son via mail, email, direct mail, phone etcMy email to her was we were willing to reduce from our gold program $to $billing as she didn't advise us she wanted to cancel only after getting servicesShe want's $backhttps://www.youtube.com/watch?v= [redacted] his video Attached is billing, our proof of servicesWe have an policies regarding refunds governed by the NCAAWe agreed for the misunderstanding to credit her the difference of $to our promise of $ Our refund to her card would be $Respectfully, AJ H [redacted] (not the ownerCEO)
Refund for this event were issued weeks agoWe have reissued creditWe have responded to this client via email in every instance
Attached is all paperworkWe provided servicesClient agreed to TOS (attached is TOS and IP address matching credit card purchase)We have removed client from any other recurring billing after we got notifications Delivery [redacted] certWork Product Profile TOS Purchase recordsProof of client VULGAR demeanor.- my staff will not communicate with people that choose to communicate in this fashion
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Athletics scholarship corporation way of giving me a refund was by giving me a free membership for a year to promote myself on their wedsite value of $which I never did usedI agree that they provided the ability to request a refund and when I tried to followed the procedure like directedI clicked on contact the organizer and my parents and I never got a response back Very unprofessional Thank you for your help[redacted]
We have contacted [redacted] & [redacted] to look into the refund matterWe have processed refund in the pastPlease keep in mind if the client has an expired credit card or closed account the refund will not post and they need to contact their bank
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]
Refund has been issuedWe gave them the option
along with other registrants of the showcase to apply the ticket to our full representation services ($value) for the inconvenienceWe provided the clients the ability to request refund or opt into serviceWe got no response from this clientWe apologize for cancelling the event and provided alternative options most people took advantage of
e-mail response received from consumer as follows:Hi and Good Morning, I just wanted to touch base in regards to your email and message that you sent me in regards to my "so called" refund from the Athletic Scholarship Corporation. They stated that they contacted me and
sent a refund, but I have total proof that this is a farce. I have not received any money back to my account. This company and man is a thief. First of all, my email on the receipt that provided to you is WRONG. Second, they did not contact me as a matter of fact they have blocked all the parents that are owed money from their Facebook and Twitter accounts. I really am not going to see that money. It is sad that they take money from these young kids and their parents that want to see excel in their future, but if you look at the receipt they issued you, my account anywhere is non existent.Thanks for listening and for trying, but it will not happen.*** ***
We have no further comment on this matterWe provided records and proofClearly, a competitor and his response is far from mannerism we engage inWe are done this is file
The personal attacks on me clearly show the lack of class in this personShe doesn't know me or who I amMore important my only involvement in the camp is to market the athletesIn any fashion, there is documents of refund re-issuedThis matter is closed on our endSHE HAS BEEN REFUNDED The docs are proof from paypal and event ticketing systemIt clearly states the date for the client to expect posted refund. "Nobody is stealing from her little kids"
We responded in writing the same day of Mr***'s inquiry made on Date Fri, May 17:37:+We provided a copy of his digitally signed TOS doc. Users create a profile on our site and select a level of serviceWhile creating a profile we have a terms of service box that has
to be reviewed and accepted to complete the transactionWe also have a wet signature capture on screenPlease review http://www.athleticscholarshipcorp.com/index.php?p=reg&utype=s to see our best business practices accepted by our bank and ***/***We store the timestamp, ip address and signatureWe believe that some people don't read what they sign and that is something we can't controlAfter completion of account users get a ***, email and phone call outlining the processDue to the nature of our products and services, along with *** and *** (governing bodies in our industry) we have a no refund policySince the services are month to month users can cancel by calling our office or emailing us. As you can see in the attached docs, we didn't hear from Mr*** till nearly a month after billingAlso, attached from our client management system proof of communication, reports etcAt no time during that process did the client communicate the desire to cancelPer the TOS this client was supposed to be billed one final time after cancellation 5/26/As a professional courtesy that final bill wasn't processedWe are consistent to our contract/TOSMy question to the Revdex.com is if we refund this client, why have a TOS? What about other clients who followed the TOS?
Refund has been usedCollegeshowcases.com is an affiliate company who put the combine on and our firm handles the marketingThe event was moved for compliance reasons with the NCAA
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** ***
TOS were burried in fine print I received a packet of information which I thought represented the $charge We did NOTHING with the info, and figured we were done.Very Deceptive
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.The business is lying. They called me to see if I wanted to continue the service. I said "No". They charged my card for 2 months. I called the company to get my money back and they agreed to do so. Then they didn't go through on their promise. I call back and after being bounced around several times, repeated voice mails and phone calls. I finally got ahold of someone and was told that they would look into. Again no response. After that nothing. This company is shady! The reason why you can't trust Recruiting companies. If I have a Recruiting company or not has no weight in this issue.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
[redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. This service was advertised as a free memebership with the option of activating a memebership package. I spoke to a rep for this company, but NEVER signed up for a package so how can this company debit my account if you're allowed to create a "free profile". Also, I never received any of the info this company stated they provided on my initial complaint.
Regards,
[redacted]
Attached is our TOS that is checked and signed online at http://www.athleticscholarshipcorp.com[redacted]SEE TOS BELOWAthletic Scholarship Corporation offers fee based marketing communication for high school, college coaches, student-athletes and parent and/or guardian via a secure website found at www.athleticscholarshipcorp.com Content found on the www.athleticscholarshipcorp.com site and patent pending Recruiting Ring are protected under federal laws, any copying or distribution without the expressed written consent of the President/CEO of Athletic Scholarship Corporation is copyright infringement and is subject to civil and criminal penalties. ASC services are billed automatically to the subscriber’s method of payment at time of enrollment ($1.00 trial clients are auto billed after 7 days unless opt-out in writing) and subsequent 30 days until cancellation in writing 30 prior to next billing period as we render services ongoing. User of credit card to pay for profile ("Payor") certifies that they are the authorized user and are bound to the terms entered into secure shopping cart at checkout. Payor also acknowledges that he or she is entering into a sales installment contract and signature made online along with IP address will be stored and is fiscally bound to the complete cost. Any material breach by Payor will result in a lien placed and/or collection efforts to make ASC whole. Payor agrees that any disputes and or collections will be perfected out of Henderson, NV in the Clark County Courts.Payor also certifies and gives permission to Athletic Scholarship Corporation and it's affiliates to use student-athlete's footage produced and edited by Athletic Scholarship Corporation for the purpose of marketing the student-athlete to college coaches across the country, whom is an amateur athlete. ASC doesn’t guarantee a scholarship offer or the fitness of an offer. ASC only serves as a communication hub for athletes and coaches to showcase the stats and highlight reels. All stats are inputted by the end user and not by staff and ASC. Therefore, the integrity of the data is reliant solely on the end user. ASC makes no representation as to the quality of the data inputted as their executives have no control over the information provided by the end user. All edited films become the right of ASC and the client and or payor. ASC guarantees distribution of the player profile to its registered database of over 38,000 coaches and recruiters of collegiate sports in the United States. Profile information and services will be rendered based on the level of service selected by Payor as outlined on the ASC website.There is no cancellation and no refunds whatsoever after the three-day right of rescission law, commonly referred to as the “cooling off period.†Many consumers are under the impression that these laws apply to any and all consumer purchases. However, this is not true. The right of rescission law applies only to very specific situations. The three day right of rescission law applies to sales made at facilities other than the seller’s place of business. Such locations may be the consumer’s residence and areas rented on a temporary or short-term basis, such as hotel rooms or convention centers.PRIVACY POLICY:This Privacy Policy governs the manner in which Athletic Scholarship Corporation collects, uses, maintains and discloses information collected from users (each, a "User") of the www.athleticscholarshipcorp.com website ("Site"). This privacy policy applies to the Site and all products and services offered by Athletic Scholarship Corporation.Personal identification informationWe may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, fill out a form, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identification information, except that it may prevent them from engaging in certain Site related activities.Non-personal identification informationWe may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.Web browser cookiesOur Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.How we use collected informationAthletic Scholarship Corporation may collect and use Users personal information for the following purposes: - To personalize user experience We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site. - To process payments We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service. - To send periodic emails We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.How we protect your informationWe adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. Our Site is also in compliance with PCI vulnerability standards in order to create as secure of an environment as possible for Users.Sharing your personal informationWe do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.Compliance with children's online privacy protection actProtecting the privacy of the very young is especially important. For that reason, we never collect or maintain information at our Site from those we actually know are under 13, and no part of our website is structured to attract anyone under 13.Changes to this privacy policyAthletic Scholarship Corporation has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page and send you an email. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.Your acceptance of these termsBy using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.Contacting usIf you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:Athletic Scholarship Corporationwww.athleticscholarshipcorp.com800-260-8434info@athleticscholarshipco...⇄ document was last updated on September 29, 2014
It was never free there is $1 30 day trial which then after trial period upgrades. Clearly, stated in the TOS. We do nothing for free as its against our industry regulations. This client didn't opt out, communicate or cancel till the dates as outlined in the documentation provided
[A default letter is provided here which indicates...
your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]