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Atkinson Auto

549 W Broadway, Gardner, Massachusetts, United States, 01440

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On July 15,2019 I gave a $4000.00 deposit for a engine replacement that was needed for my vehicle. After waiting 1 month Atkinson Auto called me to let me know that I could drop off the car so they could start the repair on the engine. After I had been call Atkinson checking on the status of my vehicle, they called me on October 17,2019 to let me know the car was ready. I picked up the car on the same day and paid the remaining balance of $3000.00 which brought the total to $7000.00. While I was driving the car home, the check engine light came on and I noticed that it was leaking oil. The next day I called them to let them know about the engine light and oil leak and was advised to bring it back October24,2019 for repair. As of right now Feb 9, 2020 I still do not have a running car. I have tried to ask for my money back so I can take my car someplace else. They do not answer me and continue to give me the run around.

Desired Outcome

Refund At this point the only resolution would be a full refund. I no longer want to do business with them. I have given them plenty of time to resolve the issue. I have not been kept informed as to what is happining so I have no choice but to request a full refund. PLEASE HELP!!!

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Address: 549 W Broadway, Gardner, Massachusetts, United States, 01440

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