Atlanta Pipe & Drape

Don't waste your money! My wife used this company to do our holiday lights on our home which were fine, but as part of their service they were also supposed to actually take the lights back down after the holidays. Unfortunately for the next several months Steve never pick up the phone nor did he return any of my wife's text messages to schedule time to have them come complete their job. When she finally caught up with him to schedule time he never even showed up. Now, in April I have gotten involved and he's just as responsive. We've been able to schedule him 2-3 times none of which he actually showed up and each time had another excuse for why the job couldn't get down. He even told me because it's Spring now his other projects were more important. I ended up hiring another service to come take the lights down which were completed in about 24 hours. I know during the holidays they put up signs throughout the city to do lights which is how my wife found them but no matter the price I would never use the service again. If you must, I would make sure you don't pay in full until the job is completed. Learned lesson but horrible service.

Atlanta Pipe and Drape is owned and operated by Steve *** also known as Steven *** (also owner of *** and *** LLC)located at 5647 Mountainbrooke Ct
Stone Mountain, GA 30087 with a listed address on Facebook of 700 Ponce De Leon Ave NE, Atlanta, GA 30306 and managed by office manager Dianne. They were contracted to provide drapery, up lighting, and Gobo display services for my wedding which took place on 9/28/2019. The contract for services was executed over 1 year in advance on 8/18/2018 and all payments were made on time and in full by me per the contract. On the day of the event not only did they arrive 4 hrs. late, they were scheduled to arrive at 12pm to set up for 6pm wedding, they arrived at 4pm. Due to their tardiness we were forced to delay our wedding start time, the draping did not reflect the design indicated on the contract, the pipe and drape equipment was in horrible condition and the draping was poorly installed. Additionally, the up lighting and Gobo that they were contracted to provide and which I paid for in full were not brought to the venue or setup for the event per the contract. On 11/5/2019 Steve and Atlanta pipe and drape agreed to refund the total amount plus all applicable charges incurred. They have not honored the agreement even when the repayment terms agreed to were proposed by them.
Product_Or_Service: Draping and up lighting