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Atlantic Air Conditioning Supply

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Atlantic Air Conditioning Supply Reviews (1)

Disreputable Business. I needed a specific size vent cover which was out of stock at Lowes. I drove 30 min to get to Atlantic air and they were out of stock of this specific size as well, but the salesman told me he could get it in two days. I have always tried to patronize local businesses, so I ordered the cover and even paid in advance, even though it would have been much easier to wait for the cover at Lowes.
When I went to pick up my cover, I wanted to return one of a smaller one which was still wrapped (the salesman had warned me that if I took off the shrink wrap they would not take it back). The salesman told me I could only receive store credit. I was very surprised and asked him why and he offered some inane reason that they did not want to sell something they had to take back.
On top of that, he charged me a 25% restocking fee. I was stunned and he told me that it was clearly written on the receipt. They do not tell you this before you buy, so customers have no way of knowing this policy until they buy the article.

This kind of business practice is on the level of flee market businesses. I'll never go there again and I'll do my best to spread the word.
As for my store credit, they can keep it and gloat over receiving something for nothing.

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